Department Manager

About the role

The job is for a Department Manager at a McDonald’s restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure the Guest Service Department delivers a great customer experience.
• Oversee sales promotions and ensure service staff are trained in procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Manage Kitchen Department to ensure high-quality food delivery, food safety, and cost control.
• Train and schedule kitchen staff to meet sales and profit goals.
• Support Crew and Managers in getting off to a good start and recognizing their efforts.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
• Must be 18 years or older to be a manager in corporate-owned McDonald’s restaurants.

Qualifications

Not specified in the job posting.

Skills

Not specified in the job posting.

Benefits

• Paid time off
• Free meals during shifts
• Flexible schedules
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay

Schedule

Flexible schedules