Department Manager

About the role

The job involves leading shifts and departments in a fast-paced restaurant environment, ensuring high-quality service and adherence to operational standards.

Responsibilities

• Manage shifts to ensure fast, accurate, and friendly customer experiences.
• Lead Departments such as Guest Service, Kitchen, and People, overseeing various systems and staff.
• Ensure all service staff are trained in procedures and the restaurant is organized for optimal service.
• Hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate existing staff.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced, energetic environment.
• Flexible schedule and willingness to adapt to the demanding nature of the job.
• Must be 18 years or older.

Qualifications

While not explicitly stated, previous managerial experience in a similar setting is preferred. The job requires strong leadership, communication, and organizational skills.

Skills

Essential skills include effective communication, problem-solving, and the ability to manage multiple tasks simultaneously. Knowledge of McDonald’s operational procedures is beneficial.

Benefits

• Paid vacation
• Education through Archways to Opportunity (high school degree, college tuition assistance, English classes)
• Medical, dental, and vision coverage
• Christmas Savings Plan
• Free telemedicine
• Crew meals
• 401K

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Hours vary and are determined by the franchisee, not McDonald’s USA.