Department Manager
McDonald's · Huntersville, NC · 2 wk ago
SalesFull-time
About the role
This job posting is for a management position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. The franchisee is responsible for employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling.
Responsibilities
- Lead shifts to ensure customers receive a fast, accurate, friendly experience.
- Manage assigned Systems, such as Training, Food Safety, and Inventory Management.
- Set goals, delegate tasks, follow up, and report results to teams and other managers.
- Ensure Crew and Managers deliver a great customer experience.
- Manage Sales Promotions effectively.
- Train Service Staff in service procedures.
- Organize Front Counter McCafé and Drive-Thru areas for optimal service.
- Ensure the restaurant delivers high-quality food and fast service.
- Ensure food safety and control food costs.
- Train Kitchen Staff in production procedures, including new menu items.
- Hire, train, and schedule qualified crew members to meet sales and profit goals.
- Support Crew members in getting off to a good start and recognizing their efforts.
Requirements
- Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
- Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
BENEFITS
- Competitive Pay (above minimum wage)
- Paid Training
- Health Insurance (must meet eligibility)
- Vacation Pay
- Flexible Schedules
- Growth Opportunities
- Free Uniforms
- Free Employee Meals
- College Credit Opportunities
- Employee Discount Program
- Tuition Assistance Program
- Birthday Recognition
- Employee Appreciation Incentives
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