Department Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer responsible for all employment matters at the restaurant.

About the role

McDonald’s offers a career that inspires growth with good benefits, advancement opportunities, flexible hours, and valuable training. Join a team that values energy, purpose, and leadership while helping run a business that serves delicious food and feel-good moments.

Managers lead shifts to ensure customers receive a fast, accurate, and friendly experience. Some managers also lead departments, setting goals, delegating tasks, and reporting results. Responsibilities vary by department:

• Guest Service Department Manager: Ensures crew and managers deliver a great customer experience, executes sales promotions, trains service staff, and organizes Front Counter, McCafé, and Drive-Thru areas for optimal service.
• Kitchen Department Manager: Ensures the restaurant delivers high-quality, fast, and safe food, controls food costs, and trains kitchen staff on production procedures, including new menu items.
• People Department Manager: Hires and trains qualified crew, schedules staff to meet sales and profit goals, and ensures crew are recognized and motivated throughout their employment.

Requirements

• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and passion for working in a fast-paced environment.
• Must be 18 years or older.

Benefits

• 5-15 days paid vacation.
• Education through Archways to Opportunity, including high school diploma programs, college tuition assistance, and English as a second language classes.
• Medical, dental, and vision coverage.
• Short- and Long-Term Disability, life, and accident insurance.
• Service awards.

This posting outlines key aspects of the role, but it is not a complete job description. Employees perform a variety of tasks daily.