Department Manager

About the role

The role involves leading shifts and departments in a McDonald's restaurant, ensuring a fast, accurate, and friendly customer experience. The successful candidate will manage various aspects of restaurant operations, including training, food safety, inventory management, and staff scheduling.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, and friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to the team and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Oversee sales promotions and train service staff in procedures.
• Organize the Front Counter McCafé and Drive-Thru areas for optimal service.
• Make sure the restaurant delivers high-quality food and controls food costs.
• Train kitchen staff in production procedures, including new menu items.
• Hire, train, and schedule qualified crew members to meet sales and profit goals.
• Support new employees and motivate them throughout their time at the restaurant.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for working in a fast-paced environment.
• Must be 18 years or older to be considered for the role.

Qualifications

While not explicitly stated, qualifications typically include strong leadership skills, excellent communication abilities, and the ability to handle multiple tasks efficiently.

Skills

Essential skills include effective communication, problem-solving, organizational abilities, and the ability to work under pressure in a fast-paced environment.

Benefits

• Paid time off after 90 days of employment.
• Flexible Scheduling.
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage.
• Direct deposit or pay card.
• Opportunities for career growth.
• Free meals while working.
• National employee discount.

Additional Info:

By applying to this position, you are applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. Any information you provide in this application will be submitted only to the independent franchisee, who is responsible for employment matters at this restaurant. McDonald’s USA will not receive a copy of your employment application and will have no involvement in any employment decisions regarding you, including whether you receive an interview or whether you are hired to work for the franchisee. You should contact the franchise organization for information about its privacy practices.