Department Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer responsible for all employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling.

About the role

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. Some managers also lead specific departments, setting goals, delegating tasks, following up, and reporting results to their teams and other managers.

• Guest Service Department Manager: Ensures Crew and Managers deliver a great customer experience, executes sales promotions, trains service staff, and organizes Front Counter, McCafé, and Drive-Thru areas for optimal service.
• Kitchen Department Manager: Ensures the restaurant delivers high-quality food quickly and safely, controls food costs, and trains kitchen staff on production procedures, including new menu items.
• People Department Manager: Hires and trains qualified crew, schedules staff to meet sales and profit goals, and ensures crew are recognized and motivated throughout their employment.

Requirements

• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and a passion for working in a fast-paced environment.
• Must be 18 years or older.

Benefits

• 5-15 days paid vacation.
• Education through Archways to Opportunity, including high school diploma programs, college tuition assistance, and English as a second language classes.
• Medical, dental, and vision coverage.
• Short- and Long-Term Disability, life, and accident insurance.
• Service awards.

Competitive pay.