Department Manager
About the role
The role involves leading shifts and departments in a McDonald’s restaurant owned and operated by an independent franchisee. The franchisee is a separate entity from McDonald’s USA and is solely responsible for employment matters.
Responsibilities
- Ensure customers receive a fast, accurate, and friendly experience every visit.
- Manage assigned Systems such as Training, Food Safety, and Inventory Management.
- Set goals, delegate tasks, follow up, and report results to teams and other managers.
- Lead the Guest Service Department to ensure great customer experiences, sales promotions, and staff training.
- Oversee the Kitchen Department to ensure high-quality food, fast service, food safety, and staff training.
- Manage the People Department to hire, train, and schedule staff to meet sales and profit goals.
Requirements
- Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
- Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
- Must be 18 years or older to be considered for management positions.
Qualifications
Competitive pay and a range of benefits including paid vacation, education assistance, medical/dental/vision coverage, Christmas Savings Plan, telemedicine, free crew meals, uniform allowance, and a 401K plan are available to Department Managers at McDonald’s corporate-owned stores.
Skills
Effective leadership, communication, and problem-solving skills are essential for success in this role.
Benefits
- Paid vacation
- Education through Archways to Opportunity (high school degree, college tuition assistance, English classes)
- Medical, dental, and vision coverage (subject to certain qualifications)
- Christmas Savings Plan
- Free telemedicine
- Free crew meals
- Uniform allowance
- 401K plan
Schedule
Hours vary based on the needs of the restaurant and the individual manager's availability.
Pay
Competitive pay is offered based on experience and qualifications.