Department Manager

About the role

The job involves leading shifts and departments in a fast-paced restaurant environment. The successful candidate will manage various aspects of the restaurant, ensuring high-quality service and adherence to operational standards.

Responsibilities

• Ensure a great customer experience across all service areas.
• Manage sales promotions effectively.
• Train and supervise service staff.
• Organize the Front Counter McCafé and Drive-Thru areas for optimal service.
• Lead the Guest Service Department, overseeing the performance of Crew and Managers.
• Manage the Kitchen Department, ensuring quality food delivery and cost control.
• Oversee the People Department, recruiting, training, and scheduling staff to meet sales and profit goals.
• Support new employees and motivate existing staff.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to work in a dynamic workplace.
• Must be 18 years or older to qualify for management positions.

Pay and Benefits

The starting wage for a Department Manager at a Carnagio Enterprises-owned McDonald’s restaurant begins at $18 per hour and has a maximum of $27 per hour. Additional benefits include:

• Up to 15 days of paid time off.
• Opportunities for education through Archways to Opportunity, including high school degree completion, college tuition assistance, and English classes as a second language.
• Health, dental, and vision coverage.
• Short- and long-term disability, life, and accident insurance.
• Service awards.
• Employee Resource Connection.

Qualifications

Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment. Applicants must be 18 years or older to apply for management positions.

Skills

Effective communication, leadership, and problem-solving skills are essential. Ability to multitask and handle multiple priorities simultaneously is required.

Benefits

The franchisee offers a range of benefits including paid time off, educational opportunities, health and wellness plans, and employee resource connections.

Schedule

The schedule for this position is determined by the franchisee and may vary based on operational needs.