Department Computer Support Specialist 1

About the Role

This is an opportunity to make a real difference in your community by supporting the work of Parks staff. In this role, you’ll take the lead on Information Technology support needs across the department, acting as part of a large team of highly motivated, innovative, compassionate, and engaged employees working together to enhance the lives of individuals, families, and communities.

About the Department

Pierce County Parks and Recreation manages more than 5,200 acres of parks, trails, and open space, ranging from community hubs to natural areas. We deliver diverse recreation programs and maintain the infrastructure that supports both active play and quiet connection with nature. Our department is made up of four divisions: Park and Recreation Operations, Business Operations, Volunteer and Resource Development, and Park Stewardship and Infrastructure Delivery, working together to serve one of the most dynamic and fast-growing regions in Washington.

Guided by our mission to create livable communities, we provide opportunities for people to connect with nature, learn about sustainability, live healthy lives, and experience inclusive, thriving public spaces. Joining Pierce County Parks means being part of a forward-thinking team that values collaboration, innovation, and community impact, where your work truly makes a difference every day.

Responsibilities

• Troubleshoot and resolve various issues related to workstations and related hardware/software.
• Establish and/or change passwords for department staff; provide user account assistance.
• Set up and issue PCs, laptops, and other hardware to department staff following IT Division standards.
• Assist in setting up department-wide IT project timelines/plans.
• Participate in the research and purchase of computer equipment and supplies.
• Organize and maintain inventory of computer equipment and supplies.
• Assist with disposal of surplus equipment.

This announcement is not intended to reflect all duties to be performed by our next team member but presents a descriptive list of the range of duties that may be performed.

Requirements

An Associate’s degree in computer science, data processing, education, public or business administration, engineering, or related field and two or more years of information technology applications and systems experience is required. Additional education or experience may substitute for the recruiting requirements.

A valid driver’s license may be required when travel is necessary for the position. As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed on a case-by-case basis and will not necessarily remove an applicant from consideration.

Professional Development

Throughout the onboarding process, you will meet with supervisors, teams, and the admin team regularly to discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures. Pierce County offers professional development through the Leadership Certification program, robust online learning, and other training opportunities throughout your career to ensure your success. This position has multiple career growth and promotional opportunities in Pierce County to build a great career.