Jobs · Healthcare · New York

Dental Patient Coordinator - West Babylon, NY

Babylon Dental Care · West Babylon, NY · 4 wk ago
On-siteHealthcare$22–$28/hrFull-time
We need to output HTML fragment with sections: Benefits, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule as appropriate. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must remove boilerplate. We need to parse the posting. First, identify sections: - Benefits: The posting lists benefits: "401(k)401(k) matchingBonus based on performanceCompany partiesCompetitive salaryDental insuranceEmployee discountsFlexible scheduleFree food & snacksHealth insuranceOpportunity for advancementPaid time offParental leaveTraining & developmentTuition assistance". Also later "Babylon Dental Care Perks: Competitive Compensation: Earn $22 to $28 per hour... Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law)You start accruing sick time from day one, as per NYS, and the Practice extends PTO within year one.Health insurance options availableA $2500 dental credit for your own dental needs if services are provided within the PracticeA 401K with employer match Most benefits start after your probationary period of 90 days". So we have benefits list. - Responsibilities: The "What You’ll Do as a Dental Patient Coordinator" section includes bullet-like paragraphs. We need to extract duties as list items. - Requirements: "Experience Required 3 or more years of experience in a dental front desk position preferredExperience with Dentrix Ascend or other dental practice management software is helpful, but we’ll provide training on our systemsFlexibility with scheduling required—our office is open six days a week, including early mornings, evenings, and some holidays. Most Dental Patient Coordinators work every other SaturdayComfortable calculating percentages accurately using basic math skills Bilingual in English and Spanish welcomed". Also "Minimal Qualifications: Education: High school or equivalent (Required).College degree optional." So requirements/qualifications. - Qualifications: maybe same as requirements. We'll separate: Requirements (experience, skills) and Qualifications (education). But we need to avoid duplication. - Skills: maybe list of skills like communication, organization, etc. The "What Success Looks Like" enumerates attributes: dependable, punctual, prepared, compassion, professionalism, patient-first mindset, clear communication, critical thinking, problem solving, organized, manages priorities, calm under pressure, initiative, embraces feedback, continuous learning, positive collaborative attitude, embraces new technology. Those could be skills. - Pay: "Competitive Compensation: Earn $22 to $28 per hour". So we have pay. - Schedule: "Flexibility with scheduling required—our office is open six days a week, including early mornings, evenings, and some holidays. Most Dental Patient Coordinators work every other Saturday". Also earlier "Flexible schedule" in benefits. So schedule section. We must not include sections with filler like "commensurate with experience". Not present. We must not include boilerplate like EEO etc. Not present. We need to output only HTML fragment, using

for section headings. Use
  • for any list of duties/requirements/benefits, and

    for prose. We need to preserve all substantive information; do not invent or summarize away detail. We need to decide which sections to include: Benefits, Responsibilities, Requirements, Qualifications, Skills, Pay, Schedule. Possibly also "About the role"? The posting includes description about practice, but not a separate heading. Could be considered "About the role" but we should only include if there is real specific content under that heading. The posting includes paragraphs about practice philosophy, pillars, etc. That could be considered "About the role" or "About the practice". However the instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't require us to include all; only include when posting has real specific content for it. The practice description is substantive; we could put under "About the role" or maybe "About the practice". Since they gave example headings, we can use "About the role". That seems appropriate. Thus sections: - About the role: includes practice philosophy, pillars, etc. We'll put as

    paragraphs. - Responsibilities: list of duties from "What You’ll Do as a Dental Patient Coordinator". We'll break into list items. - Requirements: experience, scheduling flexibility, math skills, bilingual preferred. - Qualifications: education (high school or equivalent required, college optional). - Skills: attributes from "What Success Looks Like". Could be list. - Pay: pay range. - Benefits: list of benefits. - Schedule: schedule details. We must avoid duplication: e.g., flexible schedule appears both in benefits and schedule; we can keep both but ensure not duplicate content. Benefits list includes "Flexible schedule". Schedule section includes specifics. We need to ensure we don't repeat job title as heading. Not using. We must not include Job ID etc. Now craft HTML. We'll need to escape any special characters? Not needed. We'll produce something like:

    About the role

    ...

    Then

    Responsibilities

    • ...
    • ...
    Similarly for others. We need to preserve all substantive information; do not summarize away detail. So we need to include each point from the responsibilities list. Let's extract responsibilities bullet points from the text: "What You’ll Do as a Dental Patient Coordinator Patient Checkout & Financial Communication Educate patients about the details of their treatment plan and associated fees after the Dentist has diagnosed and reviewed their options, clarifying anything the patient may have misunderstood.Help patients understand their dental insurance benefits in collaboration with our Dental Billing team; accurately calculate how much insurance will pay toward their needed care.Review each patient’s financial responsibility with them based on any insurance pre-determinations.Work with outside patient care financing companies to give patients a wide range of financial options.Send pre-determinations to patients’ insurance companies and track their timely return to keep patient care moving forward.Collaborate with our financial team to address and collect patient balances when they return to the practice for care.Ensure our payment policy is honored when patients are scheduled.Professionally hold space for anxious patients during the checkout process, and act as their advocate—including helping explain their financial responsibilities. Scheduling & Patient Communication Correctly schedule future appointments for patients checking out, ensuring Doctors and Hygienists can focus on caring for patients and that treatment is scheduled within the needed timeframe.Answer treatment questions patients have both before and after their visit.Answer incoming calls when appropriate and available, as calls may also come through our Call Center.Respond to live chats or website leads as they come in during the day.Check emails frequently to stay up to date on communications throughout the day.Participate in and help run morning or afternoon huddles for your Provider and their Assistants; share huddle sheets daily with our Admin team.Follow up by email or text with patients who haven’t yet scheduled their treatment. Comfortably ask happy patients to share feedback in an online review, or refer a friend to the practice. Team Collaboration & Practice Support Work collaboratively with the entire practice to meet or exceed monthly goals so all team members have the opportunity to receive the monthly bonus.Mentor new team members when comfortable and able to add value.Generate and review reports, when directed.Monitor treatment plans and case acceptance when directed, to further support your Doctor and meet hourly production goals.Perform all other duties as deemed necessary by the Administration Team and/or COO." We need to split into sensible list items. Could break by sentences or sections. We'll create list items for each major duty: - Educate patients about treatment plan details and associated fees after dentist review, clarifying misunderstandings. - Help patients understand dental insurance benefits with billing team; accurately calculate insurance payment toward needed care. - Review each patient’s financial responsibility based on insurance pre-determinations. - Work with outside patient care financing companies to provide financial options. - Send pre-determinations to insurance companies and track timely return. - Collaborate with financial team to address and collect patient balances when they return for care. - Ensure payment policy is honored when patients are scheduled. - Professionally hold space for anxious patients during checkout, act as advocate, help explain financial responsibilities. - Correctly schedule future appointments for patients checking out, ensuring providers can focus on care and treatment scheduled within needed timeframe. - Answer treatment questions patients have before and after visit. - Answer incoming calls when appropriate/available (including via Call Center). - Respond to live chats or website leads during the day. - Check emails frequently to stay up to date on communications. - Participate in and help run morning/afternoon huddles for provider and assistants; share huddle sheets daily with admin team. - Follow up by email or text with patients who haven’t scheduled treatment. - Comfortably ask happy patients to share feedback in online review or refer a friend. - Work collaboratively with entire practice to meet/exceed monthly goals so all team members can receive monthly bonus. - Mentor new team members when comfortable and able to add value. - Generate and review reports when directed. - Monitor treatment plans and case acceptance when directed to support doctor and meet hourly production goals. - Perform all other duties as deemed necessary by Administration Team and/or COO. That seems comprehensive. Now Requirements: extract: - 3 or more years of experience in a dental front desk position preferred. - Experience with Dentrix Ascend or other dental practice management software is helpful, but we’ll provide training on our systems. - Flexibility with scheduling required—our office is open six days a week, including early mornings, evenings, and some holidays. Most Dental Patient Coordinators work every other Saturday. - Comfortable calculating percentages accurately using basic math skills. - Bilingual in English and Spanish welcomed. We'll list as
    • ...
    . Qualifications: Education: High school or equivalent (Required). College degree optional. We'll list as
    • High school diploma or equivalent required.
    • College degree optional.
    Skills: from "What Success Looks Like": List: - Dependable, punctual, and prepared. - Demonstrates compassion, professionalism, and a patient-first mindset in every interaction. - Communicates clearly and confidently with patients and teammates. - Thinks critically, solves problems proactively, and seeks solutions that create the best outcomes for patients and practice. - Stays organized, manages priorities effectively, and follows through on commitments. - Remains calm under pressure and thrives in a fast-paced environment. - Takes initiative, embraces feedback, and is committed to continuous learning. - Brings a positive and collaborative attitude to the team every day. - Embraces new technology, systems, and processes to continually improve the patient experience. We'll put as list. Pay: "Competitive Compensation: Earn $22 to $28 per hour, reflective of your skills and dedication." We'll put as

    Pay: $22–$28 per hour.

    maybe. Benefits: Need to list all benefits mentioned. From earlier: "401(k)401(k) matchingBonus based on performanceCompany partiesCompetitive salaryDental insuranceEmployee discountsFlexible scheduleFree food & snacksHealth insuranceOpportunity for advancementPaid time offParental leaveTraining & developmentTuition assistance" Also later: "Comprehensive Benefits:Enjoy paid holidays, personal time off, sick time (as per NYS law)You start accruing sick time from day one, as per NYS, and the Practice extends PTO within year one.Health insurance options availableA $2500 dental credit for your own dental needs if services are provided within the PracticeA 401K with employer match Most benefits start after your probationary period of 90 days" We need to combine and avoid duplication. Let's list unique benefits: - 401(k) with employer match - Bonus based on performance - Company parties - Competitive salary (maybe covered by pay but still benefit) - Dental insurance - Employee discounts - Flexible schedule - Free food & snacks - Health insurance - Opportunity for advancement -

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