Dental Office Receptionist

About the role

Join Concerned Dental Care of the Bronx, a modern and professional dental practice located at 55 Mosholu Parkway North, Bronx, NY 10467. We are seeking a friendly, organized, and detail-oriented Dental Office Receptionist to help create a welcoming and professional atmosphere for all patients and visitors.

Responsibilities

• Create a welcoming and professional atmosphere for all patients and visitors
• Manage phone calls efficiently - answering inquiries, scheduling appointments, and directing calls
• Check patients in and out smoothly, ensuring all paperwork and records are accurate
• Verify insurance benefits and process payments with confidence and accuracy
• Organize and maintain patient records while upholding privacy and compliance standards
• Handle administrative tasks, including data entry, mail sorting, and document management
• Support the clinical team by maintaining effective communication and coordination

Requirements

• Minimum of one year of dental office experience
• Previous front desk or administrative experience preferred
• Strong attention to detail and ability to multi-task in a busy setting
• Excellent communication and customer service skills
• Proficiency in computer systems and data entry
• A positive, team-oriented mindset with a passion for patient care

Qualifications

• High school diploma or equivalent
• Basic computer skills, including Microsoft Office
• Knowledge of dental terminology and procedures helpful but not required

Skills

• Excellent communication and interpersonal skills
• Attention to detail and ability to manage multiple tasks simultaneously
• Customer service oriented
• Ability to work independently and as part of a team

Benefits

• Competitive Pay: $18-20/hour based on experience
• Comprehensive Benefits Package: Medical, vision, dental, 401K with match, life insurance, and disability
• Paid Time Off: 3 weeks PTO + 8 paid holidays
• Growth & Development: Opportunities to advance within our growing network
• Modern & Professional Work Environment: Work with a skilled, supportive team in a high-tech dental office

Pay

• $18-20/hour based on experience

Schedule

• Monday - Friday: 8AM - 5PM
• No weekends