Dental Front Office Receptionist

About the role

Elevate Your Career with Flagstaff Smiles! Position: Dental Front Office Receptionist (Full-Time)

Practice

Practice: Flagstaff Smiles
Location: Flagstaff, AZ (906 W. University Ave - right near NAU!)

Schedule

Schedule: Monday – Thursday (7:30 AM – 5:00 PM) | Friday Half-Day (8:00 AM – 2:00 PM)

Compensation

Compensation: $17.00 – $20.00 / hour (DOE) + Monthly Team Performance Bonus

Experience

Experience: Dental experience is a plus, but NOT required-we will train the right person!

Why You'll Love Living & Working Here

At Flagstaff Smiles, we believe exceptional patient care starts with an upbeat, supportive team culture. Located in the heart of mountain country, our modern dental office is dedicated to creating a welcoming, stress-free experience for local families and mountain enthusiasts alike.

What Makes Our Practice Stand Out

Early Friday Wrap-Up (2:00 PM!): Finish work early every Friday so you can hit the trails, head to the pine forests, or jump-start your weekend in Northern Arizona.

Learn from a Respected Practice

Led by Dr. Benjamin Stark (DMD), who has over 17 years of trusted dental experience in the Flagstaff community.

No Experience? No Problem

If you are friendly, organized, and possess a great customer service attitude, we will provide hands-on training for all dental software and front-office protocols!

Prime Central Location

Congveniently situated on University Avenue with easy access and a fun, close-knit team environment.

What You'll Be Doing

As The Face And Voice Of Flagstaff Smiles, You Are The First Smile Our Patients See And The Primary Point Of Contact For Our Practice

• Warmly greeting patients upon arrival and managing a seamless check-in process.
• Answering incoming phone calls, confirming appointments, and managing the scheduling calendar.
• Verifying insurance benefits and assisting with chart preparation for upcoming patient visits.
• Delivering a 5-star customer service experience that puts patients at ease from the moment they step into our office.

Qualifications

• Experience: Customer service, retail, hospitality, or office receptionist background preferred.
• Dental front-office experience is a plus, but on-the-job training is available for motivated candidates!

Skills

• Strong communication
• Basic computer proficiency
• Multi-tasking skills
• Attention to detail

Attributes

• Reliable
• Punctual
• Friendly
• Eager to learn in a warm, patient-first setting

Benefits & Perks

• Competitive Hourly Pay: $17.00 – $20.00/hour (depending on experience) + Monthly Team Performance Bonus
• Comprehensive Benefits Package
• Predictable workweek with early Friday afternoons off
• Supportive team culture with growth and cross-training opportunities