Dental Front Desk Receptionist

Responsibilities

• Greet patients warmly and ensure they feel welcome and comfortable.
• Manage patient appointments efficiently, optimizing our practice's productivity.
• Handle patient inquiries with clarity and empathy, providing accurate information and resolving concerns promptly.
• Maintain an organized and professional front desk area.
• Cook up with dental staff to ensure seamless patient flow and effective communication.
• Process patient check-ins and check-outs swiftly, ensuring all necessary documentation is complete and accurate.
• Aid with insurance verification and billing inquiries, ensuring patients understand their coverage and financial responsibilities clearly and confidently.

Qualifications

• Minimum 2 years of front desk experience in a dental office.
• Proficient in Dentrix.
• Strong understanding of PPO insurance and Pre-Determination processing.
• Confident in presenting treatment plans and clearly communicating with patients.
• Excellent communication, multitasking, and organizational skills.
• Friendly, professional, and patient-focused demeanor.
• Flexible availability, including evenings and Saturdays.

About Soul Dental

Soul Dental is a contemporary, energetic, and growing company co-founded by two female friends. Our mission is to consistently provide exceptional customer service with high-quality dental care that is affordable for the majority of the public with PPO Insurance. We provide multi-specialty services so that it is convenient for our patients and offers a wonderful learning opportunity for our Doctors. With music playing in the background and cozy decor, Soul Dental is truly a wonderful team environment where everyone can learn and grow.

Pay

$20 - $26/hour