Dental Billing & Insurance Coordinator

Location: Worthington, MN 56187

About the role

AppleWhite Dental of Worthington is currently looking for an experienced, detail-oriented, and dependable Dental Billing & Insurance Coordinator to join our growing team!

Our practice combines exceptional dental care with an environment where every team member plays a meaningful role in the patient experience. We are seeking someone who is highly organized, insurance-savvy, and thrives in a role where accuracy and communication make a real difference for patients and providers alike.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Company-paid life insurance
• 401(k) with annual employer match

Key Responsibilities

• Greet and welcome patients warmly in person and by phone; check patients in and out for their appointments
• Schedule appointments for dentists and hygienists; monitor provider schedules to ensure the day runs smoothly
• Schedule emergency appointments as needed and maintain a call list to proactively fill schedule gaps
• Prepare treatment plans and provide accurate cost estimates for services rendered or upcoming appointments
• Submit pre-authorizations and verify patient insurance; enter and maintain insurance information in the database
• Work with insurance companies to process and collect payments for services rendered
• Handle accounts receivable, including processing deposits and managing the petty cash account
• Assist with the collections process and end-of-day procedures
• Maintain accurate patient files and document as needed
• Process mail, coordinate lab requests, and assist with in-service workshops or meetings as needed

Qualifications

• Minimum 2 years of dental office experience
• Prior dental insurance knowledge strongly preferred
• Proficiency with EagleSoft practice management software
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Friendly, patient-focused attitude with a genuine commitment to delivering an outstanding patient experience
• Fluency in Spanish and English is required