Dental Billing & Insurance Coordinator

Key Responsibilities

• Verify insurance coverage and eligibility for new and returning patients
• Process and submit insurance claims accurately and in a timely manner
• Cook up and maintain communication between patients, insurance companies, and internal team members
• Aid in resolving insurance-related issues and claim denials
• Maintain and update insurance records and patient documentation
• Support staff and patients with questions regarding insurance policies and procedures
• Prepare reports related to insurance activities as needed
• Ensure compliance with practice policies and applicable regulatory requirements

What We're Looking For

• 2+ years of experience in dental insurance coordination or billing required
• Strong knowledge of dental insurance terminology and procedures
• Proficiency with dental practice management software; experience with Dentrix, EagleSoft, or similar systems a plus
• Proficient in Microsoft Office Suite
• Excellent organizational skills and strong attention to detail
• Outstanding communication and interpersonal skills
• Ability to handle sensitive patient information with confidentiality and professionalism
• A team-first attitude and genuine commitment to delivering an outstanding patient experience

Full-Time Benefits Include

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) with employer match
• Paid time off and paid holidays