Senior Dental Billing Coordinator

Key Responsibilities

• Dental Billing & Industry Expertise
• Act as the primary Dental Billing Subject Matter Expert (SME) to guide our product team in building automated tasks.
• Primary point of contact for office managers and dentists to gather feedback and troubleshoot billing issues.
• Deep knowledge of various PMS systems including Dentrix, Eaglesoft and OpenDental.
• Stay ahead of annual ADA code changes and industry shifts in payer requirements.
• Leadership & Operations
• Develop standard operating procedures (SOPs) for how practices interact with our AI platform.
• Identify ways to build out the Billing Organization in a scalable way including full time and outsourced team members.
• Monitor and report on key performance indicators (KPIs) for effectiveness of billing processes.

What We're Looking For

• 5+ years of experience in Dental Billing Experience handling complex claims, appeals and end to end workflows
• Expert-level knowledge of CDT codes and dental insurance archetypes (PPO, HMO, Medicaid).
• Deep familiarity with major Practice Management Systems (PMS) such as Dentrix, Eaglesoft, and Open Dental.
• Startup Mindset: Comfortable with ambiguity, rapid iteration, and working closely with technical teams.
• NYC-Based: Ability to work from our NYC office to collaborate with the founding team.

Preferred Qualifications

• Experience working in a large DSO (Dental Support Organization) or a boutique dental billing firm.
• Previous experience in a "Product Specialist" or "Implementation" role at a health-tech company.
• Certification in Dental Billing (CPB) or Coding.

Compensation and Benefits

• Competitive Salary + Early-Stage Equity
• 401(k) benefits with Empower
• Medical and dental coverage via Aetna
• Unlimited PTO
• Paid parental leave
• Fully stocked office kitchen for in-person team members
• An employee-driven culture with happy hours, team events, and other initiatives to celebrate our many successes