Dental Insurance Coordinator

Join our team at Alabaster Aesthetic Dentistry, where we provide exceptional patient care in a welcoming, compassionate environment in Alabaster, AL.

Responsibilities

• Verify patients' dental insurance benefits and eligibility
• Submit insurance claims accurately and promptly
• Follow up on outstanding claims and appeals
• Post insurance payments and reconcile accounts
• Review treatment plans and provide patients with insurance estimates
• Communicate with insurance companies regarding claim status, benefits, and pre-authorizations
• Assist patients in understanding their insurance coverage and financial responsibilities
• Maintain accurate patient insurance information in the practice management software
• Collaborate with the front office and clinical team to ensure a seamless patient experience
• Help maintain an efficient daily schedule and support administrative operations

Requirements

• Previous dental insurance coordination experience
• Strong knowledge of dental insurance plans, claim processing, and benefit verification
• Experience with PPO insurance plans and insurance aging reports
• Excellent attention to detail and organizational skills
• Strong communication and customer service skills
• Ability to multitask and prioritize in a fast-paced environment
• Positive, dependable, and patient-focused attitude
• Experience with dental practice management software is preferred

Schedule

• Monday: 7:30 AM – 5:00 PM
• Tuesday: 7:30 AM – 3:00 PM
• Wednesday: 7:30 AM – 3:00 PM
• Thursday: 7:30 AM – 3:00 PM
• Occasional Fridays: 7:30 AM – 12:00 PM

Benefits

• Friendly, supportive, and team-oriented work environment
• Consistent full-time schedule with early afternoons most days
• Opportunity for professional growth and continued learning
• Modern office focused on providing exceptional patient care
• Competitive pay based on experience
• Benefits package available for eligible full-time employees