Delivery Manager - TJ Sheehan

Salary: $50,000 - $60,000 annually depending on experience

Responsibilities

• Ensure compliance of all DOT regulations
• Ensure Delivery Department is appropriately staffed at all times
• Monitor terminal time and review MobileCast daily with drivers
• Oversee morning delivery logistics
• Oversee PM Dispatch
• Be the backup for AM and PM Dispatch
• Be the backup for routers
• Daily dispatch of vehicle, drivers and equipment
• Formulate and maintain delivery schedules and route
• Conduct regular checks on delivery drivers
• Track and maintain employee hours for payroll
• Maintain DOT Files
• Conduct regular performance evaluations of delivery personnel
• Distribute Mobilecast equipped phone units accordingly to drivers during dispatch
• Distribute route books and documentation to drivers during dispatch
• Ensure every order scheduled for delivery is set up for dispatch and delivered on time
• Handle and track driver phone calls regarding customer issues
• Ensure timely filing of any and all insurance or accident reports
• Resolve customer complaints
• Other duties as assigned

Requirements

• Associate or Bachelor’s in related major preferred
• Excellent written and oral communication
• Strong computer knowledge, especially Excel and Word
• Previous transportation / delivery dispatch experience preferred
• Managerial experience with excellent decision-making ability
• Ability and willingness to work independently

Physical Demands

• Sufficient manual dexterity to operate business equipment including, but not limited to, forklifts, hand jacks, etc.
• Climbing stairs and inclined surfaces on an occasional basis
• Walking on hard surfaces on a frequent basis
• Frequent exposure to temperatures ranging from 30 - 100 degrees F on a seasonal basis
• Two-handed lifting of up to 40 pounds from floor to shoulder height on an occasional basis
• Two-handed lifting of kegs up to 160 pounds from floor to waist