Delivery Manager

About the role

As a Delivery Manager, you will be a driving force behind the overall performance and success of our daily operations at the Line Haul. You will manage scheduling and routing, oversee daily reporting, and support accurate on-time deliveries regardless of weather conditions. The ideal candidate will be a strong leader who uses data and strong interpersonal communication skills to achieve daily KPIs.

Responsibilities

• Ensure that every team member complies with all DOT and Misfits Market safety standards at all times, including but not limited to: wearing seatbelts, safely exiting and entering traffic, using hands-free cellular features, and proper lifting form.
• Champion continuous improvement efforts throughout the organization, identifying areas of opportunity and implementing new processes to meet business needs.
• Implement best practices and ensure adherence to standard operating procedures.
• Develop a highly effective leadership team by applying high standards for selection and continued performance; establish clear and stretching goals, communicate and delegate key responsibilities, and actively utilize performance, development, and career tools.
• Foster effective communication and collaboration among different departments including Inbound Logistics, FC Operations, and regional driver Hubs to ensure a cohesive and integrated supply chain.
• Develop and implement strategic plans to achieve on-time delivery and maintain a high customer approval rating.
• Analyze data to prepare and issue performance reports, identifying areas of improvement.
• Perform root cause analysis and develop corrective action plans to prevent recurrence of issues.
• Build strong professional relationships with direct reports and site HR Business Partners.
• Identify and communicate urgent issues, both internal and external, to site HR as needed and maintain accurate administrative records.

Requirements

• Previous leadership experience in a warehouse, manufacturing, or logistics environment.
• Familiarity with DOT and OSHA regulatory requirements.
• Ability to adapt to changing priorities, delegate, and manage time efficiently.
• Experience training others on new processes or procedural updates.
• Aptitude for equipment operation and troubleshooting.
• Excellent leadership, team building, and people management skills.
• Strong interpersonal skills and communication with all levels of management.
• Excellent conflict-resolution and decision-making abilities.
• Ability to physically stand, bend, squat, and lift up to 50 pounds with or without accommodation.

Nice to Have

• Experience with or certification in Lean Six Sigma, PMP, TPM, or other relevant certifications.
• Experience conducting root cause analysis investigations.
• 5+ years of experience in logistics or distribution.
• 5+ years of experience in manufacturing or fulfillment centers.

Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan.
• Annual Misfits grocery box credit of $1200 paid in weekly installments.
• Life insurance.
• Paid vacation time.
• Paid holidays.
• Paid sick days.
• Commuter benefits.

Pay

$80,000/yr.

Schedule

Monday through Friday, 5:00 am - 3:00 pm.