Delivery Manager

Key Responsibilities

• Lead and oversee the delivery of strategic projects, including coordinating with multiple development teams and participating in daily Agile stand-up meetings.
• Monitor project activities, milestones, risks, and dependencies to ensure timely delivery.
• Gather, analyze, and communicate project status updates to leadership and key stakeholders.
• Partner closely with Project Managers to maintain project schedules, priorities, and resource alignment.
• Cook off handoffs between Development, Quality Assurance, and Operations teams.
• Oversee testing activities, validate execution plans, and ensure high-quality deliverables.
• Track, manage, and resolve defects while driving continuous improvement initiatives.
• Collaborate with Solution Architects to review technical requirements and align solutions with business objectives.
• Facilitate communication and collaboration between onsite teams and offshore resources.
• Ensure adherence to SDLC processes and quality standards.

Required Qualifications

• Experience: 10 years of professional experience, including a background in digital and ecommerce environments.
• Technical Skills: Cloud and Azure, Technical Project Management, Agile/Scrum Methodologies, Software Development Lifecycle (SDLC), Stakeholder Management, Defect & Issue Management, Risk Management, Offshore Team Management.

Leadership Responsibilities

• Serve as a technical leader and mentor for engineering teams.
• Manage and guide engineers through project delivery and technical challenges.
• Support team development through coaching, performance management, and knowledge sharing.
• Foster a culture of collaboration and accountability.
• Act as the primary point of contact between technical teams, business stakeholders, and leadership.

Benefits

• Medical, dental, vision, life, disability, and other insurance plans.
• ESPP (employee stock purchase program).
• 401K program with company match.
• HSA (Health Savings Account on the HDHP plan).
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, certification prep, and a library of technical and leadership courses/books/seminars.
• Certification discounts and other perks to associations like CompTIA and IIBA.
• Dedicated customer service team for benefits and other resources.
• Certified Career Coach.

About the Company

We are a world-class IT services company that serves thousands of clients across the globe. Join us to become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.