Degree Audit Coordinator

About the role

The Degree Audit Coordinator supports the daily operations of the Registrar’s Office while assisting with the maintenance of the degree audit system in Workday. This position serves as a primary point of contact for students, faculty, staff, and external constituents, providing high-quality customer service and guidance on registration, academic records, and degree requirements.

Essential Job Functions

• Serve as a primary point of contact for the Registrar’s Office, assisting students, faculty, staff, and visitors in person, by phone, and via email
• Provide front office triage and respond to inquiries regarding registration, records, degree requirements and academic policies
• Promote a welcoming, inclusive, and student-centered environment
• Communicate university policies and procedures clearly to diverse audiences
• Monitor and respond to shared inboxes, including registrar@simmons.edu and degreeaudit@simmons.edu
• Aid in the operation, maintenance, and functionality of the degree audit system
• Configure and update degree programs, requirements, and course mappings in collaboration with academic departments and Technology
• Ensure degree requirements are accurately reflected and maintained in the system
• Aid students in understanding their academic progress and remaining requirements for graduation
• Identify and implement improvements to degree audit processes and system functionality
• Coordinate and support New Student Registration and orientation processes
• Maintain accuracy and integrity of student academic records
• Assist with data cleanup initiatives and system improvements
• Liaise with Student Financial Services to resolve discrepancies between academic and billing records
• Perform audits to identify and resolve duplicate or inconsistent academic accounts

Other Duties and Responsibilities

• Perform additional responsibilities as assigned in support of Registrar’s Office operations and evolving institutional needs

Required Qualifications

• Associate’s degree required (Bachelor’s degree preferred)
• 1–3 years of experience in a Registrar’s Office, academic advising, or related field
• Strong organizational, analytical, and problem-solving skills
• Demonstrated ability to work effectively with diverse populations
• Excellent communication and customer service skills

Prior to Employment

• Experience with Student Workday, as well as college transcript review and transfer credit evaluation, is preferred

Preferred Qualifications

• Bachelor’s Degree preferred

Competencies

• Strong verbal and written communication skills
• Demonstrated experience with student degree audit systems and curriculum management
• High-level knowledge of student information systems and associated technologies used to support registrar functions
• Thorough knowledge of higher education principles, practices, and procedures, including FERPA
• Demonstrated analytical skills; working knowledge of higher education curriculum
• Experience working with faculty, administrators, and students required

Work Environment & Conditions/Physical Demands

• This position is hybrid-eligible, with a combination of on-site and remote work expected
• Responsibilities are performed in a standard office environment
• Primarily involves remaining in a stationary position (sitting) for prolonged periods while working at a computer, keyboarding, and utilizing a mouse/trackpad
• Occasionally required to lift, push, pull, or transport light to moderate objects, such as boxes of files or office supplies, typically weighing up to 20–30 pounds
• Requires sufficient manual dexterity to operate office equipment (keyboards, scanners, printers) and mobility to move around an office environment
• Occasional bending, stooping, stretching, and walking are required