Default Document Execution Specialist II (On-site)

Responsibilities

• Manage a pipeline of Foreclosure, Bankruptcy, and Loss Mitigation documents for execution purposes
• Complete quality review forms in conjunction with daily actions
• Document system of record with tracking information and log codes
• Review, execute, and notarize foreclosure, bankruptcy, loss mitigation, and default compliance documents
• Affirm documents are accurately prepared in accordance with state guidelines and internal policies/procedures
• Document corrections in tracking system and follow up for completion
• Order documents and/or supporting documentation as needed to support execution of documents
• Manage document execution/preparation issues from time of notification to resolution
• Manage the notary workstation and reconcile data recorded in notary system
• Upload records to imaging system
• Communicate with attorney firms, staff, management, and internal default areas
• Provide administrative support
• Assist with internal audits
• Assist and serve as leader/mentor to Specialist I colleagues as needed

Qualifications

• A High School Diploma or equivalent required
• 2-4 years of customer service experience
• 2+ years of experience within default or mortgage servicing operations
• Proficient knowledge of customer service principles and practices
• Proficient mortgage product knowledge
• Excellent verbal and written communication skills
• Excellent attention to detail and accuracy
• Excellent problem-solving and problem analysis skills

Total Rewards

LoanCare’s Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement.

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
• Time Off: Paid holidays, vacation, and sick leave
• Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
• Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Employee Recognition: Programs that celebrate achievements and milestones
• Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Compensation

Compensation Range: $17.88 - $26.73 hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.

About the Role

Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry to join our team as a Default Document Execution Specialist II. The ideal candidate will enjoy working with clients both internal and external, be detail-oriented, and is driven to meet tight deadlines in a fast-paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.