Document Administration – Title Specialist II (On-site)

About the role

The Document Administration Title Specialist II at Newrez is responsible for reviewing, preparing, executing, and recording mortgage documentation to ensure clear chain of title of loans serviced by Newrez/Shellpoint Mortgage Servicing (SMS). This role works closely with borrowers, clients, investors, and servicing/origination partners to manage all serving document-related needs.

Responsibilities

• Review/abstract land records, title reports, and available mortgage-related documents to determine documents needed for perfecting security interest, transferring ownership, or completing borrower-requested land transactions (Assumption, Partial Release, Subordination).
• Identify, process, and prepare required documents (Lien Release, Assignments of Mortgage, Allonges, Lost Note Affidavits, Lost Mortgage Affidavits, Partial Releases, Modifications, Legal Description Corrections, Assumptions, Subordinations, Corrective Documents, etc.) for loans serviced by Newrez/Shellpoint Mortgage Servicing with varying levels of complexity.
• Review prepared loan documentation to ensure thoroughness, accuracy, and completeness with documentation standards within specific task SLAs.
• Address inquiries from vendors, investors, Portfolio Managers, etc., professionally and in a timely fashion.
• Review daily task queue and exception reports to ensure completion of assigned duties within specific SLAs.
• Update and annotate all actions/follow-ups processed on loans in all appropriate systems.
• Prepare required reporting – management, investor, vendor, etc.
• Complete bulk updates to the Mortgage Electronic Records System, Inc. (MERS) database to ensure adequate reporting of changes in mortgage servicing rights and beneficial ownership interests in loans serviced by SMS.
• Administer and audit MERS system, signing authority, and MERS executed documents to ensure compliance with MERS membership rules.
• Review and process exception reporting at various stages of the inventory and check-in/check-out process.
• Complete monthly inventory audits with custodians, file centers, and the onsite file room.
• Perform related duties as assigned by supervisor.

Requirements

• A high school diploma or equivalent, required.
• An associates or bachelor’s degree preferred.
• 2-4 years’ experience in Document Administration or Mortgage Servicing or similar field.
• Prior year performance evaluation of 3.3 or better (internal candidates only).
• Direct Supervisor recommendation (internal candidates only).

Qualifications

• Intermediate understanding of mortgage servicing and originations – Post Closing, Loss Mitigation, Bankruptcy, Foreclosure, and REO (Real Estate Owned).
• Intermediate knowledge of all servicing systems, image repositories, MERS, collateral tracking systems, custodial systems, and vendor systems.
• Intermediate knowledge of abstracting land records, reviewing title reports, reading legal descriptions, and surveys/plat maps.
• Intermediate knowledge of documents used to perfect security interest, transfer ownership, and modify, subordinate, assume, or correct existing mortgage documents.
• Intermediate knowledge of investor requirements for perfected collateral for delivery, sales, and certifications.
• Intermediate knowledge of Foreclosure and Bankruptcy requirements for perfected collateral.
• Ability to handle confidential material in a professional, ethical manner.
• Strong interpersonal skills to build and maintain professional relationships with vendors, co-workers, etc.
• Professional communication skills – written & verbal.
• Strong time management skills & ability to respond to vendor/inter-departmental requests in a timely fashion.
• Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards.
• Proficient knowledge of MS Office: Word, Excel & Outlook.
• Ability to merge, summarize, and present data using Excel functions such as pivot tables and formulas.
• Research & analytical skills to comprehend applicable state laws.

Skills

• Intermediate understanding of mortgage servicing and originations – Post Closing, Loss Mitigation, Bankruptcy, Foreclosure, and REO (Real Estate Owned).
• Intermediate knowledge of all servicing systems, image repositories, MERS, collateral tracking systems, custodial systems, and vendor systems.
• Intermediate knowledge of abstracting land records, reviewing title reports, reading legal descriptions, and surveys/plat maps.
• Intermediate knowledge of documents used to perfect security interest, transfer ownership, and modify, subordinate, assume, or correct existing mortgage documents.
• Intermediate knowledge of investor requirements for perfected collateral for delivery, sales, and certifications.
• Intermediate knowledge of Foreclosure and Bankruptcy requirements for perfected collateral.
• Ability to handle confidential material in a professional, ethical manner.
• Strong interpersonal skills to build and maintain professional relationships with vendors, co-workers, etc.
• Professional communication skills – written & verbal.
• Strong time management skills & ability to respond to vendor/inter-departmental requests in a timely fashion.
• Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards.
• Proficient knowledge of MS Office: Word, Excel & Outlook.
• Ability to merge, summarize, and present data using Excel functions such as pivot tables and formulas.
• Research & analytical skills to comprehend applicable state laws.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account with employer contribution.
• 401(k) Retirement plan with employer match.
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave.
• Adoption Assistance.
• Tuition & Certification reimbursement.
• Employee Mortgage Loan Program.
• Newrez Employee Emergency and Disaster Fund.
• Volunteer Time Off.
• Matching Gifts Program.
• Grants, nonprofit resources, and volunteer opportunities.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position.