Dedicated Care Coordinator New Jersey

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, no invention. Remove boilerplate like EEO, legal, etc. Also remove duplicated lines, application instructions. Must not create sections with filler like "commensurate with experience". So we need to parse the posting and extract relevant content. Let's identify sections: - About the role: The first paragraph(s) describing role: "Why Patients Need You The Inflammation and Immunology Dedicated Case Coordinator (DCC) is a non-promotional, field-based role that supports patients’ access to PDPA and VFM products when prescribed by a licensed healthcare provider. The DCC owns the continual management and progression of the patient journey — from HUB enrollment through post-fill follow-up — working directly with patients, providers, payers, HUB partners, and third-party vendors. It is a dual patient- and HCP-facing role spanning a patient journey, and the colleague in this role carries 100% ownership of every case in their assigned geography." That's about the role. - What You Will Achieve: maybe fits under Responsibilities? Actually "What You Will Achieve" describes outcomes: subject-matter expert, primary point of contact, end-to-end case ownership. Could be responsibilities. - How You Will Achieve It: includes bullet-like paragraphs describing duties: Case Ownership and the Patient Journey, Benefits Investigation And Financial Navigation, Appointment and Assessment Coordination, Program and Copay Administration, Prescription Triage, Fulfillment, and Ongoing Follow-Up, Case and Systems Ownership, Compliance, Safety Reporting, and Communication. Those are responsibilities/duties. - Qualifications: Must-Have list (education, experience, etc.) and Nice-to-Have. - Knowledge & Skill Sets Desired: could be Skills. - Other Job Details: Work Location Assignment, Ability to travel, Time Zone, Eligible for Relocation Package, LAST DAY TO APPLY, salary range, bonus, benefits, etc. This includes Pay, Benefits, Schedule? Schedule not mentioned explicitly; maybe work location remote 5 days a week, travel 10-20% implies schedule? Not explicit schedule. We should not create Schedule section unless stated. No explicit schedule like "full-time" etc. So we omit Schedule. - Benefits: described: "We offer comprehensive and generous benefits and programs... Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage." - Pay: salary range and bonus target: "The annual base salary for this position ranges from $162,900.00 to $271,500.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program." - Other details like relocation, work location, travel, time zone, last day to apply, etc. Could be included under maybe "Other Details" but not required headings. We could put them under a generic

maybe not under a heading. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should only use those headings if we have content. We can also have other headings? Probably not; we should stick to those. So we need to map content to these headings. Let's decide: - About the role: first paragraph(s) describing role. - Responsibilities: combine "What You Will Achieve" and "How You Will Achieve It" sections (the detailed duties). Could be a list. - Requirements: maybe the Must-Have qualifications? Actually "Qualifications" heading is separate. But we have both Requirements and Qualifications as possible headings. The instruction list includes Requirements and Qualifications separate. We need to decide what goes where. Typically Requirements = mandatory qualifications; Qualifications = maybe nice-to-have? But we have both Must-Have and Nice-to-Have. Could treat Must-Have as Requirements, Nice-to-Have as Qualifications. Or we could combine all under Qualifications and leave Requirements empty (but we shouldn't create empty heading). So we need content for each heading we include. Thus: - Requirements: Must-Have qualifications (education, experience, etc.) - Qualifications: Nice-to-Have (or maybe Knowledge & Skill Sets Desired?). But we also have Skills heading for skill sets. Thus: - Requirements: Must-Have list. - Qualifications: Nice-to-Have list. - Skills: Knowledge & Skill Sets Desired (communication, relationship building, etc.) - Benefits: benefits description. - Pay: salary range and bonus. - Schedule: not present, so omit. We also have other details like work location, travel, time zone, relocation, last day to apply. Those could be placed under maybe a generic

after sections, but not under a heading. The instruction says output ONLY the HTML fragment, no extra. We can include those details as paragraphs without heading. That's acceptable. We must not include boilerplate like EEO, legal, etc. We must remove duplicated lines. Also remove "LAST DAY TO APPLY - 9/18/2026" maybe considered application instruction? It's a date; could be considered metadata but not boilerplate. Might keep as info? It's not a heading; we can keep as a paragraph. We must not include "Relocation assistance may be available based on business needs and/or eligibility." That's okay. We must not include "Sunshine Act" etc? That's legal/boilerplate; should remove. We must not include "U.S. work visa sponsorship..." etc. That's legal; remove. We must not include "Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com)." That's maybe a link; could be considered boilerplate; but it's about benefits. Might keep as part of benefits? It's a link; maybe we can keep but it's not essential. Safer to remove as it's a referral link. We must not include "Pfizer compensation structures and benefit packages are aligned based on the location of hire." That's maybe okay but could be considered boilerplate. Might keep as part of Pay? It's location info. Might keep. We must not include "This role is posted in multiple locations..." etc. That's metadata; could keep as paragraph. We need to preserve all substantive information. So we need to keep details like work location remote, travel 10-20%, time zone Eastern, relocation package NOLAST DAY? Actually "Eligible for Relocation Package – NO" maybe? The text: "Eligible for Relocation Package – NOLAST DAY TO APPLY - 9/18/2026". That seems garbled: "Eligible for Relocation Package – NO" then "LAST DAY TO APPLY - 9/18/2026". So we keep that info: relocation not eligible? Actually "NOLAST" maybe "NO". We'll keep as is: "Eligible for Relocation Package – NO" and "LAST DAY TO APPLY - 9/18/2026". We'll keep as separate sentences. Now craft HTML. We'll have:

About the role

...

Responsibilities

• ... each duty as list items. We need to break down the responsibilities into list items. Could combine many duties into items. We need to preserve all substantive information; we can break into multiple
• items covering each major duty. Let's extract duties from "How You Will Achieve It" sections: - Case Ownership and the Patient Journey: * Own 100% of assigned cases and drive continual management and progression of the patient journey, from HUB enrollment through post-fill follow-up. * Be the central point-of-contact for patients/caregivers and HCP providers regarding status of request for reimbursement and access support. * Answer questions from patients/caregivers relating to access and coverage. * Maintain clear understanding of patient access journey and requirements at each stage, and role of patients/caregivers and HCP providers. * Support access with HCPs and opted-in patients/caregivers prescribed PDPA or VFM product. - Benefits Investigation And Financial Navigation: * Conduct Summary of Benefits (SOB) discussion for every HUB-enrolled patient, reviewing product benefit structure, associated cost, baseline appointments for VFM. * Obtain missing information on Patient Enrollment Form (PEF) and verify testing, voucher, Interim Care options selected by HCP office. * Walk patient through out-of-pocket cost, deductibles, copay options, reimbursement program, impact of maximizers and accumulators. * Verify coverage for product and required baseline tests across PBM and major medical insurance for VFM. * Oversee entire prior authorization process, including submission and verification with patient and provider. * Conduct benefit investigation and verification (BI/BV) calls directly with payers and patients for patients with 3rd party restrictions. * Confirm and communicate product coverage, cost, prior authorization and appeal requirements, Interim Care program PA and Appeal deadlines, baseline assessment tests to HCP and patient. - Appointment and Assessment Coordination: * Schedule, reschedule, confirm patient appointments in coordination with patient, provider, vendor. * Secure appropriate confirmation communication back from provider (CFT). * Coordinate compliantly with IQVIA/MDX on patient assessment tests — confirm tests completed and reschedule where needed. - Program and Copay Administration: * Once IC approved, manage all Interim Care (IC) program administrative requirements and deadlines with provider and patient, including Extended Interim Care programs. * Confirm voucher need and eligibility with provider and patient, triage voucher for shipment to patient. * Maintain Copay portal access and help approved commercial patients secure a copay card. * Own copay eligibility attestation responsibility. * Follow up with patient post-fill to confirm copay card functioning correctly. - Prescription Triage, Fulfillment, and Ongoing Follow-Up: * Triage voucher, paid prescription, and/or Interim Care fill within Polaris. * Contact patient at 10 days and again at 45 days post-prescription, confirming no logistical or financial questions remain outstanding. - Case and Systems Ownership: * Manage and update various case types in Polaris, using its texting, faxing, and prescription triage capabilities. * View and interpret prior authorization, appeal, and PEF documentation for accuracy. * Share and manage cases with HUB partners across all patient journeys. * Coordinate as appropriate with other Pfizer colleagues and Patient Support Program/HUB employees via tasks and secure messages to resolve problems. * Maintain case comments as real-time account of patient journey, including recap of every call made to HCP and patient. * Use Kite works encrypted email system for correspondence with patients and providers. * Manage Docusign process with patients to obtain required consents. * Develop organized, concise, compliant way to manage assigned patient cases within established time frames. - Compliance, Safety Reporting, and Communication: * Report adverse events (AEs) in accordance with company requirements — AE reporting volume elevated in this role, patient contact frequent and spans entire patient journey. * Operate within tighter content controls and system permissions that apply to this role. * Compliant communication of access landscape and options to patients/caregivers and HCPs. * Link patient access support to meet patient needs, using Brand RC-approved materials. * Conduct yourself with utmost discretion and confidentiality. * Adhere to strict company