Debt Capital Markets Operations Specialist

Summary/Objectives

The Senior Debt Capital Markets Specialist I is responsible for processing securities transactions accurately and efficiently, providing exceptional customer service, and maintaining strong relationships with both internal and external stakeholders.

Essential Functions

• Provides extraordinary customer service through various means of communication
• Accurately processes securities transactions through various systems, including account setup, security issue setup, trade tickets, settlements, payments of principal/interest, and pledging
• Leverages technology and resources to perform various functions efficiently, such as communications, recordkeeping, and reporting
• Independently researches and resolves issues
• Shares knowledge with team members to strengthen understanding of processes, controls, and regulatory requirements
• Participates in proactive team efforts to achieve departmental and company goals
• Maintains a thorough understanding of securities and processing, as well as a general understanding of other division services
• Ensures compliance with Bank's policies, procedures, code of conduct, and regulatory guidelines
• Assists other employees through healthy and positive interactions
• Engages in marketing efforts and seeks opportunities for skill improvement through cross-training

Competencies

• Proficient with general office machines and programs, including Microsoft Office Word, Excel, Outlook, and other software relevant to the department
• Good knowledge of business English, including spelling and punctuation
• Well-organized, accurate, and attentive to detail
• Cooperative and willing to assist coworkers and customers on a regular basis
• Effective listening skills, demonstrating the ability to listen, understand, and contribute based on others' points
• Excellent multi-tasking skills and ability to function well under pressure
• Composed under pressure, responding to customer and coworker concerns regularly
• A keen eye for detail and adherence to instructions
• Patient and willing to help others solve problems while maintaining a positive attitude

Qualifications, Education, And Certification Requirements

• Minimum High School diploma or general education degree (GED)
• One to three years related experience and/or training
• No specific certifications required
• Annual compliance training and New Employee Orientation

Physical Demands

• A large amount of time spent in front of a computer
• Requires constant data entry through or on a computer or answering a phone throughout most of an eight-hour shift

Work Environment

• Telecommuting roles require a secure home office environment with no background noise and distractions
• A reliable private internet connection, preferably cable or fiber

Travel

• May be required to travel for meetings, conferences, or training as needed

Work Location

400 Interstate N Parkway, Ste 1200
Atlanta, Georgia 30339

Equal Opportunity Employer

including disabled/veterans