Dealership Administrative Assistant

Key Responsibilities

• Answer and direct incoming phone calls professionally and courteously.
• Maintain organized digital and physical filing systems.
• Aid management with reporting, data entry, and administrative projects.
• Support the sales, service, and parts departments with administrative tasks.
• Maintain accurate financial and operational records.
• Assist with bookkeeping and accounting-related tasks.
• Perform additional administrative duties as assigned.

Finance & Sales Support

• Verify, prepare, and submit tag and title paperwork accurately and on time.
• Process in-state and out-of-state title documentation.
• Prepare and maintain deal jackets and sales files.
• Ensure sales documentation is complete, compliant, and properly filed.
• Cook with lenders, MVA, and tag agencies as needed.
• Track and follow up on outstanding paperwork and title requirements.
• Enter new motorcycle inventory and invoices into dealership management systems.
• Process and enter tag and title invoices.
• Maintain lot books and title records.
• Process used motorcycle purchases, trade-ins, and loan payoffs.
• Prepare payments associated with vehicle purchases and payoffs.
• Submit service contracts and other F&I products.
• Stay current on title and registration regulations and requirements.

Qualifications

• Previous administrative, office, bookkeeping, or dealership experience.
• Previous tag and title experience preferred.
• Strong computer skills, including Microsoft Office.
• Experience with VITU OLRS is a plus.
• High level of accuracy and attention to detail.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong problem-solving and critical-thinking abilities.
• Basic accounting and bookkeeping knowledge.
• Ability to read and interpret sales agreements, procedural documents, and title regulations.
• Excellent communication and customer service skills.
• Reliable, self-motivated, and team-oriented.
• Ability to pass a criminal background check and drug screening.

Compensation

$19-$21 per hour based on experience and qualifications.

Benefits

• Full-Time Employees: 90% employer-paid health insurance.
• Paid vacation.
• Paid sick leave.
• Paid holidays.
• 401(k) retirement plan.
• Optional dental, life, and disability insurance.
• Employee Assistance Program.
• Employee discounts.