Dealer Services Specialist II - Manheim PA

About the role

Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses. This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine.

Responsibilities

• Concentration in online vehicle exchange
• Promoting Manheim's awesome products and services
• Support digital sales and transactions
• Negotiating bids and consulting on pricing
• Solving problems and being the friendly face our clients count on

Requirements

• High school diploma or GED and 3 years of experience in a related field (or equivalent combination, e.g., degree/certification or 5 years experience)

Qualifications

• 1 to 3 years of auction experience or 2 to 4 years of dealership experience
• Previous experience in a sales support role
• Bilingual English/Spanish a plus

Skills

• Quick thinker, problem solver, relationship builder
• Strong communication and interpersonal skills
• Ability to perform at a high level and adapt within a fast‑paced team environment
• Ability to sit or stand for prolonged periods, perform repetitive tasks, and lift up to 15 pounds
• Vision requirements: see close, far, and in color; judge distances; adapt to changes in focus

Benefits

• Competitive pay
• Referral bonuses once you're on board
• 30+ days of paid vacation and company holidays per year (from day 1)
• Great healthcare benefits from day 1
• 10 days of free child or senior care through Care.com
• Generous 401(k) with up to 8% company match
• Employee discounts on hundreds of items
• Great coworkers who love being part of a team
• Minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year
• Additional