Deal Desk Manager
About the role
Fastly is seeking a Deal Desk Manager to manage the end-to-day operations of our most complex and strategic deals. The ideal candidate will partner with Sales, Finance, Legal, and Product teams to structure deals that maximize revenue and customer satisfaction. They will review, analyze, and approve non-standard deals, providing guidance on deal structuring, contract terms, and negotiation strategies.
Responsibilities
- Partner with Sales, Finance, Legal, and Product teams to structure deals that maximize revenue and customer satisfaction.
- Review, analyze, and approve non-standard deals, providing guidance on deal structuring, contract terms, and negotiation strategies.
- Ensure a smooth and efficient deal approval process.
- Monitor and analyze deal performance metrics, identifying trends, risks, and opportunities to optimize Deal Desk processes and policies.
- Maintain a comprehensive understanding of the company's product offerings, pricing models, and competitive landscape.
- Partner with the Deal Desk leader to implement Deal Desk policies, procedures, and tools to drive efficiency and effectiveness.
- Ensure compliance with company guidelines, policies, and revenue recognition rules.
Requirements
- Bachelor's degree, preferably in Business Administration, Economics, Accounting, Finance, or related field OR commensurate work experience
- 5+ years experience as a Deal Desk Manager
- Strong analytical skills and attention to detail
- Excellent communication and interpersonal skills
- Proficiency in Salesforce and Salesforce CPQ, Google Suite, and Microsoft Excel
- Strong experience with non-standard deal structuring, contract terms, and negotiation strategies
- Able to collaborate effectively with cross-functional teams
- Experience in process improvement and policy development
- Strong problem-solving and decision-making skills
Qualifications
- Experience in the CDN or security industry
- Knowledge of SaaS business models and consumption-based pricing
Skills
- Deal Desk Management
- Revenue Growth
- Deal Approval Process
- Deal Performance Metrics
- Deal Structuring
- Contract Terms
- Negotiation Strategies
- Process Improvement
- Policy Development
- Problem Solving
- Decision Making
Benefits
- Medical, Dental, Vision Insurance
- Family Planning
- Mental Health Support
- Employee Assistance Program
- Insurance (Life, Disability, and Accident)
- Flexible Vacation Policy
- Paid Sick Leave
- 401(k) (including company match)
- Employee Stock Purchase Program
- Local Holidays
- Company Wellness Days
Pay
The estimated salary range for this position is $133,200.00 - $159,840.00. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.
Schedule
This position will require you to be available during core business hours.
Work Location(s) & Travel Requirements
This position has one opening and can be hired in the following preferred office locations: San Francisco. Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.
Equal Opportunity Employer
We are committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.