Deal Desk Contract Analyst

About the role

We're looking for a Deal Desk Contract Analyst to support our sales team. Key responsibilities include reviewing contracts, coordinating SOWs, and ensuring alignment with company guidelines and approved commercial parameters.

Responsibilities

• Review sales contracts, renewal documents, and deal summaries to confirm business terms, pricing, and approval requirements align with company guidelines and approved commercial parameters
• Research and interpret contract language, summarize key business and operational terms, and partner with legal and sales teams to support drafting and revision of agreement terms and conditions
• Lead contract and SOW coordination across finance, legal, product management, operations, and other internal stakeholders to move deals through the sales cycle with accuracy and timeliness
• Analyze pricing proposals, financial models, and supporting documentation to confirm consistency between negotiated terms, pricing workbooks, and contract language
• Develop and review proposal and SOW content to align client requirements with Fiserv solution offerings, including account processing, card services, item processing, digital and payment solutions, treasury solutions, and loan origination
• Maintain reporting on contract activity, renewal terms, and pricing compliance to support business visibility, operational tracking, and decision-making
• Identify and implement process improvements that increase contracting efficiency, improve sales support workflows, and strengthen deal accuracy and profitability

Requirements

• 6+ years of experience negotiating or serving as a lead participant in seller-side contract negotiations for complex commercial agreements, including multi-million-dollar contracts
• 6+ years of experience reviewing contract terms, researching business provisions, and supporting agreement development in partnership with sales, finance, and legal teams
• 6+ years of experience analyzing pricing structures, financial models, and contract documentation to confirm alignment between negotiated terms and commercial outcomes
• Experience managing contract workflows and cross-functional deliverables across sales, legal, finance, product management, and operations teams
• Experience using Microsoft Word, PowerPoint, Adobe Acrobat Professional, and similar business tools to prepare, review, and revise contract and proposal documents
• Bachelor's Degree in Business Administration, Law, Finance, or a related field, or equivalent combination of education, related experience and/or military experience

Qualifications

• Experience supporting contracts within financial services, payments, or fintech environments
• Experience using Salesforce or similar customer relationship management platforms for opportunity and contract tracking
• Experience applying revenue recognition concepts and accounting practices in a contract review or pricing environment
• Experience supporting pricing functions, including pricing workbook review and commercial proposal development

Skills

• Strong negotiation and contract management skills
• Excellent research and summarization abilities
• Proficiency in Microsoft Office Suite
• Ability to manage multiple projects simultaneously

Benefits

• Fuel Your Life program
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program
• Eight Employee Resource Groups
• Unparalleled professional growth opportunities
• Medical, dental, vision, life, and disability insurance options
• Tuition assistance and reimbursement program
• 401k match and discounted shares with the Employee Stock Purchase Plan