Day Treatment Case Manager - Children's Hope Alliance (Statesville, NC)

Treatment

Treatment

• Maintain a strengths-based therapeutic milieu in the educational setting to foster social, emotional, cognitive, spiritual, and physical growth
• Provide direct care services for individual children to meet the child’s needs in a respectful, affirming, and dignified manner
• Ensure the child’s physical safety and emotional well-being
• Identify and build upon each child’s strengths in functional skill areas, including academic, communication, social, self-care, problem solving, appropriate personal boundaries, and other interpersonal skill areas
• Cultivate each child’s strengths, including developing a positive self-concept, a sense of safety, personal integrity, and trust in the adult world
• Absorb each child to recognize and control inappropriate behaviors
• Nurture the child’s ability to build trusting and caring relationships
• Provide planned treatment intervention for individual children per the individual treatment plan
• Demonstrate effective use of behavior management techniques and CPI interventions
• Afford supportive group experiences through daily life events, psycho-educational group processing, planned therapeutic outings/activities, and other group experiences to develop the capacity of the peer group to display appropriate caring for each other

Case Coordination

Case Coordination

• Schedule and coordinate monthly Treatment Team Meetings for all clients on assigned case load
• Present cases during weekly Clinical Team Meetings and Child and Family Team Meetings
• Document Administrative
• Obtain necessary information for updating the Comprehensive Clinical Assessments and Person Centered Plans for continued authorization
• Submit all required information/documentation to Authorization Specialist by required due dates and ensure that documentation meets Medicaid requirements
• Prepare progress summaries, discharge agreements, discharge summaries, client exit interviews and other assigned reports in a timely, clear, and concise manner according to policies and procedures and Medicaid requirements
• Complete outcome surveys at discharge for all children on assigned case load
• Maintain all required medical record documentation, securing current consents and permissions in advance of the expiration of existing documents, including permission for treatment, consent for release of information, and other documents which are time-limited
• Scan paper records into electronic health record
• Conduct quarterly peer reviews on all assigned medical records and report all missing information on a Medical Records Compliance Form; update demographic information in Electronic Health Record
• Review and approve all daily progress notes for all children on assigned case load no later than the end of the business day
• Comply with all policies, practices, and procedures; report all out-of-compliance or unsafe activities to supervisor
• Attend and successfully complete all required trainings

Consumer Relations

Consumer Relations

• Use excellent customer service skills with all co-workers, families, custodians, and other providers and agencies
• Provide information to families and custodians regarding the child’s medical and educational progress, and any incidents; refer treatment specific questions to program staff
• Maintain regular contact with the Clinical Home for all children on assigned case load and obtain all information necessary for continued authorization of services
• Immediately after being notified that a Level 2 or 3 incident has occurred, notify the appropriate contacts for each child within required timelines

Core Competency

Core Competency

• Cultural Awareness

Supervision Responsibilities

No supervision responsibilities

Requirements

Requirements

• Education and Experience Requirements
• Bachelor's degree in Social Work or Human/Social Services
• At least 1 year related experience working with the population served
• Must be able to obtain Qualified Mental Health Professional level within 12 months of hire

Physical Requirements

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools, or controls, talk, and hear.
• The employee is frequently required to reach with hands or arms, stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 30 pounds.
• Specifics vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
• Physical functions which are considered essential to the satisfactory performance of the job include the following:
• reading, typing, writing, speaking, and using the telephone and prolonged sitting at a desk and working on a computer.
• Employee must be able to operate a vehicle for job duties, and keep a valid NC drivers license with insurance.
• The work environment will contain slight to moderate office-related noises.
• The employee is not exposed to extreme weather conditions, toxic fumes, or airborne particles.
• The employee must occasionally travel to different locations in the course of work.
• Physical functions which are considered essential to the satisfactory performance of the job include the following:
• public speaking, reading, typing, writing, using the telephone, driving, therapeutically restraining children and adolescents in crisis situations.