Data Center Operations Site Director (RELOCATION BONUS)

About the role

The Site Director is a department head who either leads a group of managers in a particular area of the organization or leads specific initiatives, driving strategic achievement for the entire organization. This role requires guiding managers on meeting goals and objectives, evaluating and developing strategies for departmental/organization success, and ensuring all electrical, mechanical, and fire/life safety equipment operates at peak efficiency.

Responsibilities

• Empower a culture of safety, security, compliance, and transparency in all data center activities
• Lead and manage a team of high-performing managers and individual contributors at a data center site and their ongoing talent development
• Evaluate and develop strategies for departmental/organization success
• Ensure all electrical, mechanical, and fire/life safety equipment within the data center operates at peak efficiency
• Manage and oversee data center site services, resources, and deployment across the data center for the client
• Collaborate and coordinate with multiple internal business groups to ensure the successful delivery of service levels
• Analyze production operations and initiate corrective actions to ensure operational stability
• Initiate and establish quality standards for the Data Center teams and manage those initiatives through to completion
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems
• Complete planned and ad-hoc preventive maintenance work assignments requiring the skill and direction of several engineering, mechanical, and maintenance trades
• Conduct periodic inspections of building systems, i.e., HVAC, electrical distribution, maintain mechanical equipment rooms to ensure clean and safe conditions
• Rapidly respond, investigate, and manage indoor emergency situations and air quality complaints
• Have a complete working knowledge on creating, closing, and tracking "work requests" (WR)
• Initiate or respond to work orders, follow-up and verify completion of work
• Maintain and oversee the workload across all shifts and resources, ensuring a balanced approach to work activity, tasks, and the accomplishment of results and outcomes
• Perform, or oversee and manage the periodic audits of maintenance MOPs, equipment SOPs, and Emergency Operator Procedures (EOPs) to ensure quality, accuracy, and conformance with company standards and industry best practices
• Coordinate major activities among sites and track major outstanding issues to resolution
• Provide input for and drive the development of client improvement solutions to include accurate descriptions, savings potential, and cost estimates
• Develop operating standards, processes, and procedures, rules, and regulations
• Review drawings and perform site surveys to identify mechanical, electrical, and control systems and facility operational characteristics
• Manage relationships with customer, property management, and internal teams and external stakeholders, where applicable and required

Requirements

• Bachelor's degree with general 5 years experience within scope of department initiative oversight
• A minimum of 5+ years of directly related experience in the operation, installation, and maintenance of data center critical equipment, building systems with in-depth technical understanding and knowledge of all HVAC, electrical, plumbing, fire/life safety, and control systems
• Knowledge of the electrical and mechanical systems used in a data center environment, including: Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units and CRAC units
• Good observation skills and problem-solving ability

Skills

• Expert level of knowledge with technology and digital tools such as communicating via video, CMMS systems, BMS systems
• Advanced analytical and quantitative skills
• Excellent verbal and written communications skills to effectively respond to sensitive and complex issues
• The ability to create effective presentations and communicate with both internal and external customers
• A demonstrated commitment to customer service for both coworkers and customers
• Experience developing operating and maintenance standards and project tracking/management documents
• Knowledge of applicable laws and ordinances in performing data, communications, and MEP projects
• The skill to provide oversight to team members for guidance and coaching
• Experience working well under pressure with a proactive approach
• Excellent attention to detail, strong organizational skills, and a willingness to accept new ideas and procedures
• Experience using Microsoft office tools like Excel, PowerPoint, Word, and Teams to create presentations, reports, and communicate
• Direct operations, technical and engineering personnel to ensure established processes and procedures are followed
• Perform, or oversee and manage the periodic audits of maintenance MOPs, equipment SOPs, and Emergency Operator Procedures (EOPs) to ensure quality, accuracy, and conformance with company standards and industry best practice
• Manage relationships with customer, property management, and internal teams and external stakeholders, where applicable and required

Benefits

This role offers a comprehensive benefits package including medical, dental, and vision insurance, a Health Savings Account (HSA), gym discount, mental health, discounted group life & AD&D, discounted group short & long-term disability, a 401(k) retirement matching, paid holidays, and parental leave. The posted salary range for this role is $185,000 - $200,000 per year.

Pay

$185,000 - $200,000 per year

Schedule

N/A