Jobs · Consulting · Oregon

Data Center Manager, DCO

Amazon Web Services (AWS) · Hermiston, OR · 1 mo ago
ConsultingFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job description. We must not repeat job title as heading. No Job ID etc. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. We need to preserve all substantive info. We need to include sections only when posting has real specific content. We need to use
  • for any list of duties/requirements/benefits, and

    for prose. We need to output only HTML fragment, no /, no markdown fences. Let's extract content. First paragraph: description about AWS, role, etc. That's prose. Then "Key job responsibilities" heading in original; we can map to Responsibilities section. List of responsibilities after that: bullet list. Then "This role supports data centers..." etc. Then "Essential Requirements" heading; we can map to Requirements. List of essential requirements. Then "About The Team" with subheadings *Why AWS*, *Diverse Experiences*, *Inclusive Team Culture*, *Mentorship and Career Growth*. Those could be part of About the role? Actually "About the role" maybe includes description of team and culture. We can include an "About the role" section summarizing that. Then "Basic Qualifications" and "Preferred Qualifications". Those could go under Requirements and Qualifications sections. The instruction says use headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content accordingly. We have: - About the role: description of AWS, team, culture, etc. Could include the paragraphs about AWS, team, inclusive culture, mentorship, etc. - Responsibilities: the list under "Key job responsibilities". - Requirements: essential requirements (travel, commute, etc.) plus basic qualifications? Actually basic qualifications could be under Requirements or Qualifications. The instruction separate Requirements and Qualifications. Likely Requirements = essential requirements (travel, etc.) and basic qualifications? Qualifications = preferred qualifications? Skills maybe separate? But we have no explicit skills list; we could put technical skills under Skills. But we need to follow instruction: Use headings for those categories only if content exists. We have content for About the role (team description). Responsibilities (list). Requirements (essential requirements + basic qualifications?). Qualifications (preferred qualifications). Skills (maybe we can extract from preferred qualifications: computer hardware experience, technical writing, certifications, system management tools). Benefits (the paragraph about benefits). Pay (salary range). Schedule (maybe not present; there is mention of on-call rotation, 24/7, shift arrangement but not explicit schedule). The instruction says never create Pay/Schedule/Benefits sections unless posting actually states them. Benefits are stated, so we include Benefits. Pay is stated (salary range). Schedule? There's mention of on-call rotation, 7/24 shift arrangement, but not explicit schedule like "full-time" etc. Might be considered schedule info? The posting includes "participation in an on-call rotation", "Manage ... 7/24 shift arrangement". That could be considered schedule info. But the instruction says only create Schedule section if posting actually states them. It does state shift arrangement and on-call rotation, which is schedule-related. So we could include a Schedule section with that info. But we need to avoid filler like "not specified". We have specifics. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Now we need to extract content for each. Let's gather prose. About the role: combine the initial description and the "About The Team" bullet points. Initial description: "Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)." Then "About The Team" subpoints: *Why AWS*, *Diverse Experiences*, *Inclusive Team Culture*, *Mentorship and Career Growth*. Those are prose. We can combine them into About the role section. Now Responsibilities: list under "Key job responsibilities". Let's extract each bullet: - Prioritize and assign trouble tickets to data center technicians and operators - Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations - Developing Career Paths for the employees and making updates in our internal tools. - Recruit and train data technicians to ensure appropriate staffing levels - Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics are being measured and met - Inspire and guide improvement in team process, technology innovation and automation - Manage Large Scale Events (outages) and act as the call leader - Manage and improve the workflows and through-put for data centers operations - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Maintain the on-call schedule coordinating absence and vacations - Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience Also: "This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational." That could be part of Responsibilities or Requirements? It's about role; maybe include in Responsibilities as a bullet. Now Requirements: essential requirements (travel, commute). Also basic qualifications? Let's separate. Essential Requirements bullet list: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility - Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Also basic qualifications: "4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent", "2+ years of people management experience", "2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience". Those could be under Requirements or Qualifications. Since we have separate Qualifications heading, maybe put basic qualifications under Requirements, and preferred qualifications under Qualifications. Skills could be derived from preferred qualifications: computer hardware experience, technical writing, certifications, system management tools. But we also have a Skills heading; we could put technical skills there. Let's decide: - Requirements: essential requirements (travel) + basic qualifications (4+ years IT, 2+ people management, 2+ ops/on-call). We'll list as

      . - Qualifications: preferred qualifications (2+ years computer hardware experience, experience in technical writing, certification in applicable field, experience with system management tools and client/server environments). We'll list. - Skills: maybe we can extract from preferred qualifications: computer hardware troubleshooting/repair, technical writing, certifications (A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND, Network+, Security+), system management tools, client/server environments. We'll list as skills. But we might be duplicating. However instruction: Use headings only when posting has real specific content. We have content for each. Now Benefits: paragraph about benefits: "Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits." Also earlier: "Your Amazon package will include sign-on payments and restricted stock units (RSUs)." That's compensation but not benefits; could be part of Pay? Actually Pay section includes salary range and sign-on payments and RSUs. We'll include that. Pay: "The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. USA, OR, HERMISTON - 78,400.00 - 137,300.00 USD annually". Also mention company - Amazon Data Services, Inc. but we can drop minor metadata. Thus Pay section: include salary range, sign-on payments, RSUs. Schedule: mention participation in an on-call rotation, 7/24 shift arrangement, managing on-call schedule, etc. We'll list. Now we need to output HTML fragment with

      headings and
      • for lists,

        for prose. We must not include any extra text like comments. Let's craft. First, About the role: combine paragraphs into

        . Might be long; we can keep as one

        or multiple

        . Use

        for prose. We'll include the GovCloud note as part of About the role. Now Responsibilities:

        Responsibilities

        then
          with each bullet as
        • . Requirements:

          Requirements

          then
            with essential requirements and basic qualifications. Qualifications:

            Qualifications

            then
              with preferred qualifications. Skills:

              Skills

              then
                with skills list. Benefits:

                Benefits

                then

                with benefits text. Pay:

                Pay

                then

                with salary range,

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