Data Center Manager, DCO

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the description. We must not repeat job title as heading. No Job ID. Remove boilerplate: EEO, equal opportunity, accommodations, etc. Remove application instructions. Remove duplicated lines. We need to preserve all substantive information. Let's extract content. Description starts: "Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)" That's about the role. Then "Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:" then list bullet points. We need to extract responsibilities list. List: - Prioritize and assign trouble tickets to data center technicians and operators - Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations - Developing Career Paths for the employees and making updates in our internal tools. - Recruit and train data technicians to ensure appropriate staffing levels - Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics are being measured and met - Inspire and guide improvement in team process, technology innovation and automation - Manage Large Scale Events (outages) and act as the call leader - Manage and improve the workflows and through-put for data centers operations - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Maintain the on-call schedule coordinating absence and vacations - Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience Then: "This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational." Then "Essential Requirements Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs." Then "Basic Qualifications 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent 2+ years of people management experience 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience" Then "Preferred Qualifications 2+ years of computer hardware experience, including troubleshooting and repairing experience Experience in technical writing in a relevant field certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ Experience with system management tools and client/server environments" Then "Amazon is an equal opportunity employer..." (boilerplate remove) Then "Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner." (boilerplate remove) Then "The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits." Then "USA, VA, Sterling - 78,400.00 - 137,300.00 USD annually Company - Amazon Data Services, Inc. Job ID: A10552231" We need to extract Pay and Benefits sections. Pay: base salary range: 78,400.00 - 137,300.00 USD annually. Also mention sign-on payments and RSUs. So we can include that. Benefits: health insurance list, 401(k) matching, paid time off, parental leave. Also mention link to benefits but we can just list. Schedule: Not explicitly given. There's mention of 7/24 shift arrangement, on-call rotation, on-call schedule. But schedule not explicitly defined like "full-time", "shift work". We might not create Schedule section unless posting actually states them. It mentions "7/24 shift arrangement" and "on-call schedule". That is schedule info. Could we create a Schedule section? The rule: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. The posting does mention shift arrangement and on-call schedule, which is specific. So we can include Schedule section with that info. But we also have Responsibilities already includes some schedule aspects (queue management, 7/24 shift arrangement). Might be redundant but okay. We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what goes where. About the role: initial paragraph(s) describing role, team, mission, etc. Responsibilities: list of duties. Requirements: maybe essential requirements (travel, commuting). Could also include basic qualifications? Usually Requirements = essential requirements. Qualifications = basic and preferred qualifications. Skills maybe separate? Could combine. But we need to follow headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not create empty sections. So we need to allocate content. Let's map: - About the role: description paragraphs before "Key job responsibilities". Include the GovCloud note? Might be relevant but it's a restriction; could be part of About the role. - Responsibilities: the bullet list after "Key job responsibilities". Also maybe the sentence "This role supports data centers..." could be part of Responsibilities or About the role. It's about role support; could be About the role. But we already have About the role; we could add that sentence there. - Requirements: essential requirements (travel, commuting, willingness to work at alternative sites). Also maybe "Ability to travel to or commute between data center locations as needed" etc. - Qualifications: Basic Qualifications and Preferred Qualifications. - Skills: maybe we can extract skills from responsibilities? But we might not have explicit skills list. Could we create Skills section from preferred qualifications like certifications, hardware experience, technical writing, system management tools? Might be appropriate. However we need to avoid thin sections. If we put Skills, we need specific content. We could list: computer hardware troubleshooting/repair, technical writing, certifications (A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS, CND, Network+, Security+), experience with system management tools and client/server environments. That's specific. - Benefits: health insurance details, 401(k) matching, paid time off, parental leave. - Pay: base salary range, sign-on payments, RSUs. - Schedule: 7/24 shift arrangement, on-call rotation, on-call schedule coordinating absence and vacations. We must ensure we don't repeat content unnecessarily but it's okay if some overlap? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep all info; overlapping is okay as long as we don't lose info. But we should try to not duplicate same sentence in multiple sections unless it's naturally part of both. However we can place info in appropriate sections. Let's craft. First, About the role: combine initial paragraphs up to before "Key job responsibilities". Include the GovCloud note? It's a restriction; maybe part of About the role. We'll include. Paragraphs: "Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)" Then maybe add the sentence about role supports data centers etc. Could be part of About the role: "This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational." We'll include that in About the role. Now Responsibilities: list bullet points as

• . We need to ensure we capture all bullet points exactly as given. Let's list them: 1. Prioritize and assign trouble tickets to data center technicians and operators 2. Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations 3. Developing Career Paths for the employees and making updates