Jobs · Consulting · Georgia

Data Center Manager, DCO

Amazon Web Services (AWS) · Douglasville, GA · 1 mo ago
ConsultingFull-time
We need to output HTML fragment with sections: About the role? The description includes description paragraphs. We need headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Content: - Description: "Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion." That's about the role. - Key job responsibilities: list bullet points. - This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. - Essential Requirements: bullet points about travel. - Basic Qualifications: bullet points. - Preferred Qualifications: bullet points. - Benefits: mention comprehensive benefits list. - Pay: base salary range listed: USA, GA, Douglasville - 78,400.00 - 137,300.00 USD annually; also USA, GA, LITHIA SPRINGS - same. - Schedule: not explicitly mentioned. No schedule info. So we should not include Schedule section. - Skills: maybe we can extract from qualifications? But we have separate sections: Requirements (Essential Requirements), Qualifications (Basic and Preferred), Skills maybe not explicit. Could combine skills under Qualifications? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections to include based on content. We have: - About the role: description paragraph(s). Good. - Responsibilities: "Key job responsibilities" list. - Requirements: Essential Requirements (travel). Could also include Basic Qualifications? But Basic Qualifications is more qualifications. The instruction separate Requirements and Qualifications. So we can put travel requirements under Requirements. - Qualifications: Basic Qualifications and Preferred Qualifications. - Skills: Not explicitly listed; maybe we can infer from qualifications? But we should not create a section without real specific content. So we skip Skills. - Benefits: comprehensive benefits list. - Pay: base salary range. - Schedule: none, skip. We must not repeat job title as heading. No Job ID. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all bullet points exactly as given (maybe rephrase? but must preserve). We'll output
  • for any list of duties/requirements/benefits. We need to include

    for prose. We must remove boilerplate: EEO, equal-opportunity, scam-warning, application instructions, cookie/navigation/legal. The posting includes: "Amazon is an equal opportunity employer..." and accommodation link, etc. Also "Learn more about our benefits at https://..." maybe that's okay? It's a link to benefits; but it's not boilerplate? It's a reference; but it's part of benefits description. Might keep but it's a link; but it's not prohibited. However it's a link to benefits page; it's not boilerplate but it's a reference. We can keep it as part of benefits paragraph. We also have "Company - Amazon Data Services, Inc. Job ID: A10494535" - we should drop Job ID; maybe keep company? Not required as heading; but we could fold minor metadata into a short

    or drop it. The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it." So we could include a short paragraph with company name maybe. But it's minor metadata; we could drop it. Safer to drop it. We must not include duplicated lines. Now craft HTML. Structure:

    About the role

    ...

    Responsibilities

    • ...
    • ...

    Requirements

    • Ability to travel to or commute between data center locations as needed
    • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
    • Travel frequency will vary based on business needs and operational status of assigned facility
    • Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

    Qualifications

    Basic Qualifications

    • 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent
    • 2+ years of people management experience
    • 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience

    Preferred Qualifications

    • 2+ years of computer hardware experience, including troubleshooting and repairing experience
    • Experience in technical writing in a relevant field
    • certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+
    • Experience with system management tools and client/server environments
    But we need to preserve the exact phrasing: "certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+" Actually there is duplication of A+. We'll keep as is. Also "Experience in technical writing in a relevant field" maybe missing "a". We'll keep. Now Benefits: We have: "Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits." Also earlier: "Your Amazon package will include sign-on payments and restricted stock units (RSUs)." That's part of compensation but not benefits; but we could include under Benefits or Pay? It's part of compensation. The instruction: we have Pay section for salary range. Sign-on payments and RSUs could be part of Pay? But they are not salary. Could be part of Benefits? Might be better to include under Benefits as part of compensation package. However the benefits paragraph already mentions comprehensive benefits; we could add a sentence about sign-on payments and RSUs. The posting says: "Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location." That's more about compensation. We could include under Pay? But Pay section is for base salary range. We could add a paragraph under Pay about sign-on payments and RSUs. However the instruction: "Prefer a few substantive sections over many thin ones." So we could combine Pay and maybe include sign-on payments and RSUs in Pay section. But we need to preserve all substantive information. So we need to include that sentence somewhere. We could add a

    under Pay: "Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location." plus the base salary range. Thus Pay section will have both. Now Benefits section: just the comprehensive benefits list and link. Now we need to ensure we don't include Schedule. Now output only HTML fragment. Let's craft. Check for any duplicated lines: The responsibilities list includes many items; we need to copy them exactly. List of responsibilities from posting: - Prioritize and assign trouble tickets to data center technicians and operators - Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations - Developing Career Paths for the employees and making updates in our internal tools. - Recruit and train data technicians to ensure appropriate staffing levels - Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics are being measured and met - Inspire and guide improvement in team process, technology innovation and automation - Manage Large Scale Events (outages) and act as the call leader - Manage and improve the workflows and through-put for data centers operations - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Maintain the on-call schedule coordinating absence and vacations - Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience Also there is a sentence: "This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational." This could be part of About the role or Responsibilities? It's more about role. We'll include in About the role paragraph after the description. Now About the role paragraph: combine the initial description plus that sentence. Let's write:

    Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational

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