Data Center Cluster Operations Leader, AWS Data Centers

About the role

The Cluster Operations Leader manages Amazon Data Center Clusters and Colocation Operations within their assigned region. They oversee safety, security, availability, scaling, efficiency, and cost management. They build and lead high-performing teams across Data Center Operations (DCO) and Data Center Engineering Operations (DCEO).

Responsibilities

• Hire, manage, and develop the operations team, including compute and engineering operations managers, and their teams.
• Achieve organizational performance goals for safety, security, availability, scaling, efficiency, and cost.
• Plan and execute Infrastructure Operations for new Data Centers and Colocation expansions.
• Operate and maintain mechanical, electrical, and controls systems in Amazon Data Centers, including preventive maintenance, corrective maintenance, and change management.
• Manage Colocation Data Centers service providers to meet or exceed contracted performance SLAs.
• Lead safety, security, and availability incident response, management, and resolution.
• Improve operational processes, procedures, methods, and tools continuously.

Requirements

• 10+ years of relevant management experience in datacenter operations, facility engineering operations, information technology critical environment facilities, advanced high volume manufacturing, datacenter build-outs and scaling, or similar experience.
• Bachelor's or Master’s degree in Engineering, Computer Science or a related field, or relevant industry experience.
• Demonstrated track record in delivering complex analytical and quantitative projects through verbal and written communication.
• Proven ability to hire, develop and manage high-performing geographically distributed technical teams.
• Excellent written and verbal communications skills.

Qualifications

• Knowledge of mechanical, electrical, and controls systems for critical infrastructures.
• Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma.
• Broad knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices.

Skills

• Strong technical knowledge on both engineering (electrical and mechanical) and compute systems.
• Process optimization skills.
• Dedication to achieving world-class operational performance.

Benefits

Amazon offers comprehensive benefits including health insurance, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

$182,300.00 - $272,500.00 USD annually

Schedule

Full-time