Customs Trade Agent
FedEx Logistics · Jackson, TN · 1 mo ago
SalesFull-time
About the role
Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
Responsibilities
- Provide impeccable customer service
- Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
- Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)
- Maintain and keep current all shipment documentation in compliance with all record keeping requirements
- Adhere to all international importing regulations
- Work closely with other internal staff and departments to deliver high level of service to customers
- Process agency brokerage shipments
- Ensure all government and organizational policies are followed
- Performs other or additional duties as assigned
Requirements
- HS Diploma or GED required
- No industry experience required
- No work experience required
- Data entry/keyboard experience required
- Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner)
- Excellent communication skills, verbal and written
- Organizational Skills
- Inter-personal skills
- Handle high volume of work
- Handle time sensitive work
- Ability to work independently with minimum supervision
- Ability to use multiple systems and reference material
- Interact with internal staff, management of all levels, internal departments
Preferred Qualifications
- A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment
Schedule
- Monday–Friday, 6:00 AM–2:30 PM CT, with daily overtime once tenured
- Weekend/holiday work may be required when freight warrants
Pay & Benefits
- Typical starting rate: $17.95
- Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement