Customs Trade Agent

About the role

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Process agency brokerage shipments. Work closely with other internal staff and departments to deliver high level of service to customers. Performs other duties as assigned.

Responsibilities

• Provide impeccable customer service
• Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
• Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements
• Adhere to all international importing regulations
• Ensure all government and organizational policies are followed

Qualifications

• HS Diploma or GED required
• No industry experience required
• No work experience required
• A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment
• Excellent communication skills, verbal and written
• Organizational Skills
• Inter-personal skills
• Handle high volume of work
• Handle time sensitive work
• Ability to work independently with minimum supervision
• Ability to use multiple systems and reference material
• Interact with internal staff, management of all levels, internal departments

Preferred Qualifications

• MS Suite
• Multiple screens
• Website research
• Experience in a production driven environment where you met hourly, daily or weekly quotas
• Self-motivated with excellent time management skills

Schedule

• Monday - Friday 7:00am - 3:30pm
• Mandatory overtime may be required during periods of high volume
• Working on company-recognized holidays may be necessary

Pay

$20.95 per hour

Training & Work Location

Paid training provided. Hybrid schedule — job requires training and onsite work for 2-4 weeks. Thereafter, work from home options will become available.