Customs Trade Agent

Responsibilities

• Coordinate documentation required by US Customs and other government agencies for entry of goods into the United States on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release using databases, SOPs, tariff books, the internet, or customs resources.
• Enter data and process various import‑related documents for submission to US Customs; may handle limited participating Government Agency (PGA) filings.
• Maintain and keep current all shipment documentation in compliance with record‑keeping requirements.
• Adhere to all international importing regulations.
• Work closely with internal staff and departments to deliver a high level of service to customers.
• Process agency brokerage shipments.
• Ensure all government and organizational policies are followed.
• Perform other duties as assigned.
• Paid training provided.

Requirements

• High school diploma or GED required.
• No prior industry experience required.
• Minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment.
• Ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.

Skills

• Excellent verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Ability to handle high‑volume, time‑sensitive work.
• Capability to work independently with minimal supervision.
• Proficiency in using multiple systems and reference materials.
• Effective interaction with internal staff, management at all levels, and various internal departments.

Pay

Hourly rate range: $16.85 – $23.60 USD. Compensation is based on experience, market level, location, performance, schedule, and other job‑related factors as permitted by law. Additional pay, premiums, or bonus potential may be available.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Retirement plan
• Tuition reimbursement