Customs Trade Agent

About the role

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service. Obtain correct classification of goods for customs release from database, SOP’s, tariff book, internet or customs. Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA’s (participating Government Agencies). Maintain and keep current all shipment documentation in compliance with all record keeping requirements. Adhere to all international importing regulations. Work closely with other internal staff and departments to deliver high level of service to customers. Process agency brokerage shipments. Ensure all government and organizational policies are followed.

Responsibilities

• Obtain correct classification of goods for customs release from database, SOP’s, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA’s (participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing regulations.
• Work closely with other internal staff and departments to deliver high level of service to customers.
• Process agency brokerage shipments.
• Ensure all government and organizational policies are followed.

Requirements

• HS Diploma or GED required.
• No industry experience required.
• No work experience required.
• A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.
• Excellent communication skills, verbal and written.
• Organizational Skills.
• Inter-personal skills.
• Handle high volume of work.
• Handle time sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference material.
• Interact with internal staff, management of all levels, internal departments.

Qualifications

• Paid Training Provided.

Skills

• Excellent communication skills, verbal and written.
• Organizational Skills.
• Inter-personal skills.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference material.
• Interact with internal staff, management of all levels, internal departments.

Benefits

• Health, vision and dental insurance.
• Retailer.
• Tuition reimbursement.

Pay

Typical starting rate: $17.95

Schedule

Monday–Friday, 6:00 AM–2:30pm CST. This is a primarily remote position; however, employees must be willing and able to report onsite as needed based on business and operational requirements. Also must reside within 50 miles from Jonesboro, AR area.

Additional Details

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

Equal Opportunity Employer

Includes, Vets/Disability.

Know Your Rights

Pay Transparency FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)