Customs Trade Agent

Responsibilities

• Coordinate documentation required by US Customs and government agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release using databases, SOPs, tariff books, the internet, or customs resources.
• Enter data and process various import‑related documents for submission to US Customs; may handle limited participating Government Agency (PGA) filings.
• Maintain and keep current all shipment documentation in compliance with record‑keeping requirements.
• Adhere to all international importing regulations.
• Work closely with internal staff and departments to deliver a high level of service to customers.
• Process agency brokerage shipments.
• Ensure all government and organizational policies are followed.
• Perform other duties as assigned.
• Paid training provided.

Requirements

• High school diploma or GED required.
• No prior industry experience required.
• Minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment, with ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.
• Excellent verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Ability to handle a high volume of time‑sensitive work.
• Ability to work independently with minimum supervision.
• Proficiency in using multiple systems and reference materials.
• Ability to interact effectively with internal staff, management at all levels, and internal departments.

Preferred Qualifications

• Shift: Monday – Friday, 8:00 AM – 4:30 PM CST.
• This is a hybrid role.

Schedule

Monday through Friday, 8:00 AM – 4:30 PM Central Standard Time (Hybrid work arrangement).