Customs Trade Agent

About the role

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service. Obtain correct classification of goods for customs release from database, SOP’s, tariff book, internet or customs. Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA’s (participating Government Agencies). Maintain and keep current all shipment documentation in compliance with all record keeping requirements. Adhere to all international importing regulations. Work closely with other internal staff and departments to deliver high level of service to customers. Process agency brokerage shipments. Ensure all government and organizational policies are followed.

Responsibilities

• Obtain correct classification of goods for customs release from database, SOP’s, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA’s (participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing regulations.
• Work closely with other internal staff and departments to deliver high level of service to customers.
• Process agency brokerage shipments.
• Ensure all government and organizational policies are followed.

Requirements

• HS Diploma or GED required.
• No industry experience required.
• No work experience required.
• A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.
• Excellent communication skills, verbal and written.
• Organizational Skills.
• Inter-personal skills.
• Handle high volume of work.
• Handle time sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference material.
• Interact with internal staff, management of all levels, internal departments.

Preferred Qualifications

• Experience with 10-key, data entry, creating documents and meeting quality and quantity guidelines in a data driven environment.
• Experience using MS Suite to include: Excel, Outlook, Word and MS Teams.

Benefits

• Paid Training Provided.
• Health, vision and dental insurance.
• Retail.
• Tuition reimbursement.

Pay

$16.85 - $18.50

Schedule

Monday through Friday 8am to 4:30pm EST. Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary.