Customs Brokerage Coordinator

About the role

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service. Obtain correct classification of goods for customs release from database, SOP’s, tariff book, internet or Customs. Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA’s (Participating Government Agencies). Maintain and keep current all shipment documentation in compliance with all record keeping requirements. Adhere to all international importing and exporting regulations. Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers. Process agency brokerage shipments. May handle remote filings. Ensure all government and organizational policies are followed.

Responsibilities

• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOP’s, tariff book, internet or Customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA’s (Participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government and organizational policies are followed.

Requirements

• HS Diploma or GED required.
• No industry experience required.
• Data entry/keyboard experience required.
• MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required.
• Minimum of 6 months’ work experience preferred.
• Excellent communication skills, verbal and written.
• Organizational skills.
• Inter-personal skills.
• Problem solving skills.
• Handle high volume of work.
• Handle time sensitive work.
• Ability to work independently with minimum supervision.
• Detail oriented.
• Knowledge in HTS classification & familiar with the harmonized tariff system.
• Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise.

Preferred Qualifications

• Customs Brokerage and Data Entry experience.

Skills and Abilities

• Data entry/keyboard experience required.
• MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required.
• Excellent communication skills, verbal and written.
• Organizational Skills.
• Inter-personal skills.
• Problem solving Skills.
• Handle high volume of work.
• Handle time sensitive work.
• Ability to work independently with minimum supervision.
• Detail oriented.
• Knowledge in HTS classification & familiar with the harmonized tariff system.
• Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise.

Benefits

Paid training provided. HS Diploma or GED required. 6 months of brokerage or transportation experience and/or customer service experience preferred. MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required. Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Detail oriented. Knowledge in HTS classification & familiar with the harmonized tariff system. Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise. Paid Training Provided. Preferred Qualifications: Customs Brokerage and Data Entry experience.

Pay

$22.64 - $31.70 USD Hourly

Schedule

Tuesday - Saturday, 9:00 AM - 6:00 PM, Hybrid.

Additional Details

• 50-mile radius from the California site.
• California Fair Chance: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
• FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government.
• FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions.