Customer Service Specialist Front Desk

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Benefits

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Responsibilities

• Collaborates with leadership to provide accurate and timely completion of projects.
• Schedules patient appointments and collects payments.
• Maintains confidentiality of medical records and other sensitive information.
• Adheres to the Corporate Compliance plan and all applicable local, state, and federal regulations.
• Organizes and maintains the department filing system efficiently.
• Processes and distributes incoming, outgoing, and interoffice mail (including faxes).
• Performs daily reconciliation of payments and adjustments.
• Demonstrates knowledge and maintenance of office equipment, including phone systems, photocopiers, computers, fax machines, and calculators.
• Other duties as assigned.
• Answers and routes phone calls using good judgment, ensuring messages are relayed timely and accurately.

Schedule

• Full-Time
• Shift: Days, Mon-Fri
• Hours: 8:00am to 5:00pm

Requirements

• Demonstrated customer service skills [Required]
• Ability to communicate effectively over the phone and in person [Required]
• General clerical skills [Required]
• High School Grad or Equiv [Required]
• Associate [Preferred]
• 1+ years of experience [Required]
• 1+ years of position-related experience [Preferred]
• 1+ years of work experience [Required]

Pay

$15.63 - $23.45 per hour

Location

9100 W 74th St, Shawnee Mission, Kansas 66204 (Multiple Medical Disciplinary locations available, including Prairie Star Parkway)