Customer Service / Sales Support #Hiring #CustomerServiceJobs
About the role
Conductix-Wampfler is a progressive and growing organization that offers challenging and rewarding opportunities in the electrification and cable management markets. This role is part of the Inside Sales team, assisting customers and outside sales representatives with various day-to-day activities.
Responsibilities
- Handle customer inquiries and requests via phone and e-mail
- Provide support to our outside sales team
- Communicate with internal customers to fulfill customer requirements
- Work hand and hand with our contract review team to properly fulfill customer orders
- Aid in helping the business continue to grow
Requirements
- Typing skills of at least 50 WPM with High Accuracy
- Proficient use of Office365 tools
- Good communication and critical thinking skills
- A high degree of diligence and detail
- Ability to work at a steady pace even with interruptions, and some time pressure
- Must be able to communicate with the customer via phone and email and be comfortable communicating with all levels of the organization
Qualifications
- Post high school education and previous customer service or similar experience is preferred
- Typing skills of at least 50 WPM with High Accuracy
- Proficient use of Windows XP/10 operating system and Microsoft Office products (Word, Excel, Outlook)
- Good communication skills to interact with team members
- Good critical thinking skills to resolve questions and problems related to orders
- A high degree of diligence to ensure the correct information on orders
- Ability to work at a steady pace even with interruptions, and some time pressure
Benefits
Conductix-Wampfler offers an excellent wages, benefit and bonus package along with continued personal and career development opportunities.
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