Customer Service Sales Coordinator

Purpose

Responds to incoming mail and telephone inquiries including order placement, product availability, shipments, pricing, expediting, invoicing, consignment and special projects.

Key Responsibilities

• Respond to customer inquiries (phone, email, fax) both internal and external
• Order entry and schedule changes
• Maintain forecast/schedule for long lead time
• Accurate Invoicing
• Shipping/Receiving
• Consignment inventory reconciliation/invoicing
• Follow up on orders with production, shipping, logistics and problem solving

Qualifications & Experience

• Associates Degree preferred
• Related experience: Sales Support, Customer Service, Logistics, Scheduling, Inventory Management

Skills

• Active listening
• Excellent communication, both written and verbal
• Customer service
• High attention to detail
• Ability to work independently and in fast-pace environment with sense of urgency
• Problem-solving
• Organizational and follow-up skills
• Prioritization skills
• Data management, including sharing of information with the appropriate parties at the right time

Skills

• Customer service
• Problem-solving
• Organizational and follow-up skills
• Prioritization skills
• Data management, including sharing of information with the appropriate parties at the right time

Benefits

• The salary range for this position is $45,000 - $55,000 USD Annual.
• The specific salary offered to a candidate may be influenced by a variety of factors including experience, education and location.