Customer Service / Sales Consultant

About the role

TWO MEN AND A TRUCK® is now hiring enthusiastic, customer-focused individuals for their Customer Sales Representative positions. These roles require a combination of strategic selling skills, in-depth knowledge of company services, and compassion for others.

Responsibilities

• Use your strategic selling skills to build relationships with customers
• Work hard to produce accurate estimates and thorough schedules to maximize the business
• Provide outstanding customer service on all calls and inquiries submitted online
• Recommend and sell moving services and products based on cost, availability, and customer specifications
• Input information into internal move software to provide accurate moving estimates and schedule moves
• Achieve daily, monthly, and yearly sales goals and customer satisfaction goals
• Utilize your sales expertise to secure critical sales
• Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
• Prepare move-related paperwork and documents
• All other duties as assigned

Requirements

• A high school diploma or equivalent
• A minimum of 1 year of sales, office, or customer service experience required; call center or retail experience is helpful
• Excellent customer service skills (friendly, courteous, and helpful)
• Strong team player who works productively with a wide range of people and personalities
• Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
• Exceptional organization and time management skills
• Ability to analyze and solve problems effectively
• Willingness to submit to a pre-employment background check and drug screen

Qualifications

• High school diploma or equivalent
• Minimum of 1 year of sales, office, or customer service experience required; call center or retail experience is helpful

Skills

• Strategic selling skills
• In-depth knowledge of company services
• Customer service skills (friendly, courteous, and helpful)
• Team player with a wide range of people and personalities
• Fast-paced environment adaptability
• Exceptional organization and time management skills
• Problem-solving ability

Benefits

• Base pay of $23/hour + unlimited monthly sales commissions
• Opportunity for a raise after 90 days based on performance
• Monthly performance bonuses
• Health, vision, and dental benefits available
• 6 paid holidays
• Employee referral bonus program
• Family-owned business and a great team culture