Customer Service Representative | Full-Time/Part-Time

Role Overview The Customer Service Representative is responsible for assisting potential and current customers with loan inquiries, vehicle evaluations, loan management, and payments. They maintain communication with customers, make courtesy calls, and ensure compliance with company policies and legal requirements. Key Responsibilities Provide exceptional in-person and phone customer serviceExplain loan products, terms, and payment options professionallyEvaluate vehicles and process loan applicationsManage customer accounts and paymentsPerform data entry and maintain accurate recordsMake courtesy reminder calls as neededEnsure compliance with policies and applicable laws Qualifications & Skills High school diploma or equivalentPositive attitude, strong work ethic, and excellent communication skillsDetail-oriented, organized, dependable, motivated, and honestPrevious customer service and computer experience preferred but not required Additional Information Full-time availability during store hoursOpportunities for career growth and benefits including paid holidays, vacation, and on-the-job trainingMust pass background screening and adhere to legal and company standards