Customer Service Representative | Full-Time/Part-Time

Role Overview: A Customer Service Representative is responsible for assisting potential and current customers with loan inquiries, vehicle evaluations, managing accounts, and processing payments. They ensure clear communication about loan products, terms, and payment options, while maintaining compliance with company policies and legal requirements. Key Responsibilities Provide exceptional in-person and phone customer serviceExplain loan products, terms, and payment options professionallyEvaluate vehicles and process loan applicationsManage customer accounts and paymentsPerform data entry and maintain accurate recordsMake courtesy reminder calls as neededEnsure compliance with policies and applicable laws Qualifications & Skills High school diploma or equivalentPositive attitude, strong work ethic, and excellent communication skillsDetail-oriented and organizedPrevious customer service and computer experience preferred but not requiredDependable, honest, motivated, and professional Additional Information: The role offers competitive pay, paid holidays and vacation, on-the-job training, and career growth opportunities. Candidates must pass a background screening and represent the company with integrity in a full-time, in-store capacity during store hours, with no Sunday work.