Jobs · Customer Service · West Virginia

Customer Service Representative

U-Haul · Charleston, WV · 2 mo ago
Customer ServiceFull-time

Customer Service Representative

Responsibilities

  • Aid customers inside and outside U-Haul centers with U-Haul products and services.
  • Utilize smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot, including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rentals.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment).
  • Drive a forklift (certification offered through U-Haul upon employment).
  • Perform other duties as assigned.

Qualifications

  • Valid driver’s license and ability to maintain a good driving record.
  • High school diploma or equivalent.

Benefits

  • Opportunities for advancement.
  • Mindset App Reimbursement.
  • Gym Reimbursement Program.
  • Health insurance & Prescription plans, if eligible.
  • Paid holidays, vacation, and sick days, if eligible.
  • Life insurance.
  • MetLaw Legal program.
  • MetLife auto and home insurance.
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 401(k) Savings Plan.
  • Employee Stock Ownership Plan (ESOP).
  • Business travel insurance.

Schedule

Two hands-on working interviews are scheduled, and you can start today and get paid today. A $100 hiring bonus is offered, along with a $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

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