Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Benefits

• Opportunities for advancement.
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).
• MetLife health and dental/vision plans.
• MetLaw legal program.
• Life insurance.
• Discounts on various products and services.
• Business travel insurance.
• EAP (Employee Assistance Program).
• Identity theft protection.
• Critical illness/accident insurance.
• Dave Ramsey’s SmartDollar Program.

Schedule

Two hands-on working interviews are scheduled, and you can start earning immediately. A $100 hiring bonus is offered, along with a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification certification program.

Pay

Hire Fast, Pay Fast. You can start today and get paid today!

Physical Demands

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.